Employment and Education Navigator

About the role

Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services.

Today, Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area. We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy-based housing beds at several unique sites across San Francisco.

Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self-care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all.

What You'll Do

• Under the guidance of the Program Manager, the Employment & Education Navigator serves as a bridge between Larkin Street's housing programs and workforce development services within the Larkin Street Academy (LSA).
• This role is responsible for managing a caseload of educational placement efforts, cross-training housing site case managers on employment support fundamentals and strengthening the referral pipeline between housing and employment programs.
• The Navigator collaborates with the ACE Coordinator to align educational initiatives, conducts quarterly follow-ups with prior fiscal year participants, and collects and reports workforce data to ensure grant compliance.
• This position is designed to restore employment support capacity during a period of increased enrollment targets and heightened OEWD compliance requirements, enabling Employment Specialists to focus entirely on employment-related placements and services.
• This is a full-time position, eligible for full benefits.

Your responsibilities

• Develop and maintain relationships with housing site Case Managers, including regular travel to housing sites across San Francisco.
• Coordinate and facilitate job readiness workshops at housing sites to cross-train case management staff on employment support fundamentals and align employment plans with housing goals.
• Manage a dedicated caseload of 30 or more educational placement efforts, connecting participants to GED, college, Scholarship, vocational training, and credentialing programs.
• Conduct quarterly follow-ups with participants from the prior fiscal year to track retention, employment status, and educational progress.
• Collaborate with the ACE Coordinator to strengthen and align educational programming and increase participant support, track and document educational and training placements to support grant deliverable completion and performance reporting.
• Collect, enter, and report workforce data for OEWD grant compliance using ETO (Efforts to Outcomes) WFC (workforce Central) Salesforce & Relevant CRM/database systems.
• Create and maintain a streamlined referral process between housing programs, Employment Success Services, and educational partners to ensure consistent client engagement across all sites.
• Support participant enrollment, intake, and assessment for workforce development programming Participate in monthly Larkin Street Academy graduations and collaborate with Employment Training Program (ETP), YouthForce, and Education teams.
• Assist in the coordination of hiring events, career panels, and employer engagement activities hosted by Larkin Street Academy.
• Attend OEWD monthly and quarterly meetings, training, and program planning sessions as assigned.
• Other tasks and responsibilities as assigned.

Who You Are

• You are passionate about the Larkin Street Youth Services mission to end youth homelessness.
• You have direct-service experience working with young adults (ages 18-24), supporting their employment and education goals.
• You have strong administration and documentation skills.
• You embody our values and core strategies: "This Is How We Roll":
• Client-Centered
• Diversity, Equity, Inclusion, and Belonging
• Trauma Informed Care
• Restorative Practices
• Harm Reduction
• Non-Violent Crisis Intervention
• Motivational Interviewing
• You are a self-starter and team player. Your colleagues describe you as compassionate, dependable, and patient.
• You work best in a hybrid working environment. This role has the flexibility to work-from-home 1 day per week after passing the initial 90-day probationary period.
• You have a valid CA Driver's License. This is required for the position.
• You are willing to work holidays occasionally.

The Perks

• Hourly Rate of $28
• +$1.50 for bilingual incentive pay. Must be fluent in Spanish and English.
• Clipper Bay Pass - Commute for FREE!
• Choice of Kaiser and Sutter medical plans, plus dental and vision.
• Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays.
• 403(b) retirement plan with employer matching.
• Flexible spending accounts for Healthcare and Dependent Care expenses.
• Life Insurance.
• Employee Assistance Program (EAP) for counseling services.
• Health Advocate Service.
• Paid Sabbatical following 5 and 10 years of employment.

All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please