Engineer I,Systems Reliability Engineering
- Location
- United States
- Listed
- 4 days ago
About the role
Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future.
Introduction
As an Engineer I, Systems Reliability Engineer on our Foundations/Job Scheduling team, you'll help keep enterprise batch job scheduling and workload automation running reliably, so the business processes that depend on it never miss a beat. You'll report to the Operations Lead, Foundations/Job Scheduling (LATAM), and work alongside a team of peer Operations Engineers, partnering closely with application and infrastructure teams across the business. This is a hands-on, individual-contributor role focused on day-to-day production support, incident resolution, and continuous improvement.
About the Job
- Provide end-to-end production support for our enterprise job scheduling and workload automation systems, resolving incidents quickly and getting to root cause to keep services stable.
- Triage and resolve issues with failed, delayed, or stuck batch jobs - including high-priority incidents - coordinating with other teams and contributing to postmortem documentation.
- Monitor job schedules, batch health, and alerts, proactively flagging jobs at risk and escalating issues before they cause downstream disruption.
- Create and maintain clear support documentation, runbooks, and standard procedures that help the team deliver consistent, reliable service.
- Partner with application, infrastructure, and business teams to align on schedules, dependencies, and planned changes, and help strengthen how the team manages incidents and changes.
About You
- 3+ years of experience in IT production support or application operations, with a bachelor's degree in Computer Science, Engineering, or a related field.
- Hands-on experience supporting an enterprise job scheduling or workload automation platform, such as HCL Workload Automation, Control-M, or AutoSys.
- Working knowledge of batch job dependencies and calendars, and how upstream and downstream systems rely on scheduled jobs.
- Solid understanding of core ITSM practices, including incident, problem, and change management.
- Comfortable staying calm and methodical during live incidents, with good judgment on when and how to escalate.
- LOCATION
- Mexico, D.F., Mexico
- FULL TIME/PART TIME
- Full time
Current LS&Co Employees, apply via your Workday account.
From Levi Strauss & Co's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Engineer I,Systems Reliability Engineering job at Levi Strauss & Co located?
This Engineer I,Systems Reliability Engineering position at Levi Strauss & Co is located in United States. Always check Levi Strauss & Co's application page for specific state eligibility or relocation policies.
How do I apply for the Engineer I,Systems Reliability Engineering position at Levi Strauss & Co?
This listing links directly to Levi Strauss & Co's Workday application page. You can apply directly on Levi Strauss & Co's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.