Engineer II, PON

About the role

Help build the fiber network that connects more communities.

At WOW!, we're expanding our fiber footprint-and we're looking for an Engineer II, PON to help make it happen. In this role, you'll take fiber-to-the-home (FTTH) projects from initial design through deployment, helping deliver reliable connections to the communities we serve.

If you enjoy hands-on engineering, solving complex network challenges, and owning projects from start to finish, this is an opportunity to put your expertise to work. You'll serve as a technical specialist for an assigned Optical Line Terminal (OLT) platform, partner across teams, and help establish standards that support our growing network.

What WOW! Offers

• Base salary of $90,000 annually, plus comprehensive benefits:
• Medical, dental, vision, and life insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) with company match
• Paid time off and company holidays
• Tuition reimbursement to support your continued development
• Employee broadband discounts

What You'll Do

• Take projects from design to deployment. Design, test, deploy, and support PON/FTTH projects through operational handoff.
• Be a go-to platform expert. Own configuration, troubleshooting, and technical best practices for your assigned OLT platform.
• Deliver quality builds. Develop bills of materials (BOMs), coordinate with vendors, and ensure network turn-ups meet quality standards.
• Solve complex network challenges. Partner with Field Operations, the Network Operations Center (NOC), and Customer Care to resolve escalations and service-impacting issues.
• Make technical knowledge accessible. Create and maintain configurations, procedures, and vendor-specific runbooks that help teams operate consistently and troubleshoot independently.
• Help others grow. Guide junior engineers as they build troubleshooting and project execution skills.
• Keep projects moving. Independently manage assigned work and contribute to larger initiatives across teams.

What You'll Bring

• 2-4 years of experience in fiber access/PON engineering or a related network engineering environment.
• In-depth, hands-on experience with a specific OLT platform, such as Calix, Nokia, or Adtran/DZS.
• A solid understanding of XGS-PON and fiber access architecture.
• Familiarity with the Linux operating system.
• A CCNA certification (preferred NOT required) or equivalent networking experience, including an understanding of Layer 2 and Layer 3 architectures and technologies
• Strong analytical, troubleshooting, and problem-solving skills.
• Clear written and verbal communication, strong organization, and attention to detail.
• The ability to manage multiple priorities and work effectively both independently and with a collaborative engineering team.

Work Requirements

• Regularly required to talk and hear
• Required to use hands to type, handle objects and paperwork
• Required to use close vision and be able to focus
• Ability to work on-call and/or overnight shifts

Ready to help expand what's possible with fiber? Apply today and build your next chapter with WOW!