Engineering Manager, Customer Platform (GenAI)
- Pay
- $216,000 – $270,000 per year
- Location
- San Francisco, CA · Hybrid
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 7+ years
- Listed
- 30 days ago
Skills & highlights for this role
- API integration
- distributed systems
- data platform architecture
- GenAI platform engineering
- full-stack development
Stated benefits & perks
- Health
- Dental
- Vision
- Retirement
- Learning stipend
About the role
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
Scale Frontier Data is the organization behind the training and evaluation data that frontier labs depend on. We build the systems, tooling, and expert workflows that turn hard human expertise into signals that models can learn from, across reasoning, coding, agentic tool use, and domain expertise.
Responsibilities
- Own large areas within our product
- Comfortable working cross functionally, whether that be internal or external customers
- Build features end-to-end: front-end, back-end, system design, debugging and testing
- Deliver experiments at a high velocity and level of quality to engage our customers
- Work across the entire product lifecycle from conceptualization through production
- Influence the culture, values, and processes of a growing engineering team
- Inspire and mentor less experienced engineers
- Collaborating with cross-functional teams to define, design, and ship new product features and experiences.
Requirements
- At least 7-10 years of relevant experience is preferred
- Track record of shipping high-quality products and features at scale
- Desire to work in a very fast-paced environment
- Ability to turn business and product ideas into engineering solutions
- Excellent problem-solving skills, and be able to work independently or as part of a team.
- Excited to join a dynamic, hybrid team in either San Francisco or New York City
Pay and benefits
Compensation packages at Scale for eligible roles include base salary, equity, and benefits.
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training.
Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.
You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:
$216,000—$270,000 USD
Please Note
Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
Please Note
We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
About our Customer Platform team
Our Customer Platform Team plays a pivotal role in integrating our platform with external systems and ensuring seamless, reliable connectivity for both internal users and customers. As the leader of this team, you'll drive the strategy, architecture, and development of our connectivity solutions, focusing on API integration, distributed systems, and a robust data platform. Your role will be crucial in maintaining and enhancing our platform's ability to meet the needs of both our internal and external stakeholders.
About Us
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We comply with the United States Department of Labor's Pay Transparency provision.
Equal opportunity and legal notices
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at. Please see the United States Department of Labor's Know Your Rights poster for additional information.
From Scale AI's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Engineering Manager, Customer Platform (GenAI) role at Scale AI?
The Engineering Manager, Customer Platform (GenAI) posting at Scale AI states compensation of $216,000 – $270,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Scale AI's official career site.
Where is the Engineering Manager, Customer Platform (GenAI) job at Scale AI located?
This Engineering Manager, Customer Platform (GenAI) position at Scale AI is located in San Francisco, CA (Hybrid). Always check Scale AI's application page for specific state eligibility or relocation policies.
What qualifications are required for Engineering Manager, Customer Platform (GenAI) at Scale AI?
For the Engineering Manager, Customer Platform (GenAI) role, Scale AI highlights 7+ years of relevant experience; experience with API integration, distributed systems, data platform architecture, GenAI platform engineering, full-stack development. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Engineering Manager, Customer Platform (GenAI) position at Scale AI?
This listing links directly to Scale AI's Greenhouse application page. You can apply directly on Scale AI's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.