Engineering Product Manager II

About the role

C.H. Robinson is seeking an Engineering Product Manager to support our Operational Efficiency & Process Improvement team, helping shape technology solutions that enhance the performance of our proprietary technology platform and deliver value to our global customers.

You will partner with software engineers, user experience specialists, quality assurance analysts, and business stakeholders to identify opportunities, define requirements, and deliver impactful product enhancements. You will leverage data and customer insights to prioritize investments, guide product development, and ensure solutions align with business objectives.

If you are passionate about solving complex problems, driving continuous improvement, and delivering innovative technology solutions, we encourage you to apply and help transform the future of supply chain technology.

Responsibilities

The duties and responsibilities of this position consist of, but are not limited to, the following:

• Translate customer, business, and user needs into product requirements and software solutions that deliver measurable business value
• Analyze business processes, identify opportunities for improvement, and leverage data-driven insights to guide product decisions and prioritize enhancements
• Manage and prioritize the product backlog, create user stories and acceptance criteria, and ensure development work aligns with business objectives
• Partner with software engineers, user experience teams, and business stakeholders to deliver high-quality product features that support the product vision and roadmap
• Collaborate on quality assurance, user acceptance testing, and issue resolution activities to ensure successful product launches and ongoing performance
• Create release documentation, training materials, knowledge base content, and product communications to support successful adoption of new features
• Monitor product performance, customer feedback, and industry trends to identify opportunities for continuous improvement and innovation
• Communicate project updates, risks, and delivery milestones to stakeholders, ensuring alignment and transparency throughout the product lifecycle
• Support production incidents by helping diagnose issues, prioritizing resolutions, and collaborating with cross-functional teams to implement effective solutions
• Deliver product demonstrations and presentations to technical and non-technical audiences, showcasing functionality, value, and business impact

Required Qualifications

• Bachelor's degree from an accredited college or university or minimum 4 years of equivalent work experience and high school diploma/GED
• 2+ years of engineering product management, business analysis, or industry experience
• Experience working with a team, problem solving, and successfully delivering on a project

Preferred Qualifications

• Experience shipping large-scale, commercial-grade software (custom-built and off-the-shelf solutions)
• Experience reading and writing analytical queries using SQL, Power BI, or similar tools to support research and analysis
• Experience defining, delivering, or supporting software products that leverage artificial intelligence (AI), or machine learning capabilities within application workflows
• Knowledge of Agile and Software Development Life Cycle (SDLC) methodologies
• Ability to understand technical and non-technical details and bridge the knowledge gap between business and technical teams
• Strong written and verbal communication skills with the ability to collaborate with a global team of peers and stakeholders, facilitate meetings, and balance multiple stakeholder viewpoints
• Ability to manage multiple priorities, effectively organize work, and deliver on commitments
• Learning and growth mindset with openness to giving and receiving feedback
• Values a diverse and inclusive work environment

Additional information

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range $66,300.00 - $139,700.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities