Kastle AI
Direct Ashby career site

Enterprise Account Manager

Location
San Francisco, CA
Listed
20 days ago

About the Role

We’re looking for a Enterprise Account Manager to own Kastle's relationships with the largest lenders and servicers in the mortgage industry. You’ll be the person their executives call. You’ll make sure Kastle stays top of mind across every account and turn that trust into renewals and expansion.

This role requires a strategic mindset, a consultative approach, and the ability to navigate complex enterprise sales cycles. You'll be instrumental in expanding Kastle's impact and reshaping the industry by introducing AI agents across the operations of the largest banks and lenders in the country.

Location preference: San Francisco, CA.

What You’ll Do

  • Own a book of Kastle’s largest accounts after go-live, with full responsibility for renewal and expansion
  • Build and maintain relationships with multiple senior stakeholders in every account, including the economic buyer
  • Run quarterly business reviews that show execs the impact Kastle is driving and where we go next
  • Be onsite with customers regularly. Know their business, their org chart, and their priorities this quarter.
  • Identify and close expansion opportunities across new agents, lines of business, and channels
  • Demo and pitch new Kastle agents and product releases to the right people at the right time
  • Spot issues before customers feel them. Know when something is stuck and get it unstuck with our deployment and engineering teams.
  • Plan every renewal early, with no surprises
  • Bring customer insight back to the founders to shape product direction

What We Are Looking For

  • 5+ years in account management, customer success, or enterprise sales at a company selling into the operations of banks, lenders, or servicers
  • Proven track record of carrying and hitting an expansion or NRR quota
  • Deep understanding of how banks and lenders operate lending, including default, loss mitigation, escrow, and the contact center
  • History of building trusted relationships with EVP- and C-level executives
  • Strong solution selling skills. You grow accounts by understanding the customer’s business, not by pushing product.
  • Comfortable demoing technical products live and explaining AI to both technical and non-technical audiences
  • Hands-on experience with AI tools in your own work
  • Mentally agile. You think on your feet in a room of senior execs.
  • Service mindset. You’re reliable, you follow up, and everything you do is in service of the customer.

Preferred Qualifications

  • Experience as an operator in the mortgage industry
  • Experience at an early-stage or high-growth startup
  • Experience managing accounts at the largest US banks or servicers

About Kastle

Kastle is building the AI employee for financial services. We work with some of America's largest banks, helping them scale their contact center and compliance operations using autonomous AI Agents that process payments, originate loans, and help customers get a world class experience during the biggest financial decisions of their lives. We've processed over $2 billion in transactions and are backed by Insight Partners and Y Combinator. If you are interested in selling the best product in the market and help large enterprise lenders and banks transform their operations, apply below.

We just raised a $24M Series A and are growing fast!

Why Join Kastle

  • Opportunity to shape the future of consumer lending at one of the fastest-growing AI companies in financial services, and working with the some of the best people on the planet.
  • Own relationships with a market-leading AI platform that’s already live in production with 10 of the top 25 servicers in the country
  • Competitive base salary with uncapped commission potential
  • Equity options to share in the company’s success
  • Great team: work side by side with a world-class team product and GTM teams that will reshape the trajectory of your career
  • Comprehensive health, dental, and vision insurance
Read the original posting

From Kastle AI's careers page, first listed on Rolev.ai on October 21, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Enterprise Account Manager role at Kastle AI, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

  • See how you fit

    Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.

  • Tailor without inventing

    Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.

  • Draft the full kit

    Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.

  • 1-Click Extension Autofill

    The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.

Start free with 5 tailored applications a monthChrome extensionFor AI assistantsPricingHow Rolev.ai comparesApplication guides

Similar roles

All Account Manager jobs

Common questions

Where is the Enterprise Account Manager job at Kastle AI located?

This Enterprise Account Manager position at Kastle AI is located in San Francisco, CA. Always check Kastle AI's application page for specific state eligibility or relocation policies.

How do I apply for the Enterprise Account Manager position at Kastle AI?

This listing links directly to Kastle AI's Ashby application page. You can apply directly on Kastle AI's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

Tailor resume & applyCompany site