Enterprise Applications Architect, Remote, Monday-Friday 8a-430p

About the role

• Primary Location: UofL Hospital - UMC
• Address: 530 South Jackson Street Louisville, KY 40202
• Shift: First Shift (United States of America)

Position Summary and Purpose

The Enterprise Applications Architect serves as an integral member of the IT Clinical Applications Support team for ULH. Key responsibilities include direct involvement with the development, implementation, training and support of the electronic health record. This position requires a detailed knowledge of the electronic health record and the ability to analyze processes/systems as they impact the organizations' strategic initiatives and patient experience.

• Leads the development of policies and procedures and provides guidance on EHR best practices to various Process Improvement committees at ULH for the optimal usage of Clinical Information Systems.
• Provides expert guidance to EHR teams on system optimization, change management, standardized processes and workflows for a successful post implementation operation.
• Applies knowledge of Computer Science, Information Science, Clinical Specialty, and Informatics theory to Clinical practice, Education, Administration or Research in collaboration with other Analysts and Informaticists.
• Serves as an expert resource and SME for all areas of the medical center with regard to EHR features and functions.
• Ensures compliance with regulatory standards as they apply to departmental systems.
• Provides mentoring and training to the junior members of the team in system analysis & design, specification development and documentation, and end user training with ULH prescribed methodologies.
• Remains abreast of trends and developments in HIT, advancements in care delivery, reimbursement models and uses this knowledge to develop EHR roadmap and to align the roadmap with ULH strategic plan.
• Assists in the development and maintenance of long-term strategic applications planning for the EHR for the area of responsibility to achieve strategic outcomes for the implementation.
• Adheres to all Security Standards as set forth by the organization and National guidelines.

Additional tasks/responsibilities as defined.

Essential Functions

• Works closely with the Clinical Applications Leadership, Clinical Leadership and other stakeholder teams to design, implement and support the goals and objectives of the organization set by the leadership.
• Uses clinical background and EHR experience to benefit the build, support and optimization of the EHR application assigned.
• Ensures consistent use of clinical information technology and the adoption of care team workflow changes enabled by Cerner.
• Acts as a liaison between technical staff and business subject matter experts in creating and refining business requirements.
• Proactively communicate and collaborate with internal and external customers to analyze information needs and functional requirements and delivery.
• Performs Tier 1, 2 and 3 Application/Systems support.
• Works closely with Applications Analysts, departments and Technical teams to create and maintain appropriate application and workflow documentation.
• Maintains relationship with vendors of hospital applications to understand current and future features and functionality and product life cycle.

Other Functions

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Job Requirements

(Education, Experience, Licensure and Certification)

Education

• Bachelor's Degree in Business, Information Science, Computer Science, Informatics or Clinical related field required.
• Master's Degree highly preferred.

Experience

• 10+ years of prior Cerner Clinical applications experience or other EHR implementation and/or support experience preferred. Extensive understanding of clinical operations and workflows within a healthcare system is desired.
• Experience with healthcare IT applications and knowledge of healthcare environment and system configuration preferred.

Licensure

• N/A
• Preferred license(s) (preferred)

Certification

• Minimum certification requirements (required)
• Preferred certification(s) (preferred)

Knowledge, Skills, and Abilities critical to this role

• Applicable KSA 1
• Applicable KSA 2
• Applicable KSA 3
• Applicable KSA 4
• Applicable KSA 5
• Applicable KSA 6

Language Ability

• Example: Must be able to communicate effectively in both verbal and written formats.

Reasoning Ability

• Example: Able to critically think through complex patient situations, process improvements, evidence-based practice.
• Example: Able to assist others in developing clinical reasoning skills.

Computer Skills

• What computer skills are required for this job? What computer skills are preferred?
• Are there any specialized programs that the candidate must be able to use?

Additional Responsibilities

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit
• Ensuring the highest quality of care for those we serve
• Working together as a team to achieve our goals
• Improving continuously by listening, and asking for and responding to feedback
• Seeking new and better ways to meet the needs of those we serve
• Using our resources wisely
• Understanding how each of our roles contributes to the success of UofL Health