Epicor Business Applications Analyst II

Job Summary

The Epicor Business Systems Analyst II works with departments throughout the company to research and develop processes to create efficiencies by utilizing the Epicor business systems. Works under general direction of the BA Manager; exercises discretion and judgment on work priority on a regular basis; and a degree of creativity is required.

Principal Duties and Responsibilities Assists end users with daily use of Epicor business application related software with minimal assistance. Train users of varying technical skills to utilize the Epicor business applications. Analyze business processes to identify areas of improvement. Implement process changes by understanding user needs, gathering requirements, and interpreting business process changes.

Maintain user needs within business applications by reporting software bugs, submitting small enhancement requests and requesting new features and/or integrations. Interpret business and user needs to Product Owner team for new feature and/or integration development requests. Update documentation for business processes and solution as assigned. Troubleshoots system issues related to all software implemented company-wide.

Implement and support new software solutions and processes. Completes branch startup and data conversion tasks as assigned. Assists in conversion of acquired plants to the Epicor ERP applications. Prepares various reports as required. Performs other duties as required.

Qualifications

• Preferred Bachelor's degree in Business Administration, Finance, Information Systems, or other related field.
• A minimum of three to five years of advanced experience in Epicor business systems and processes.
• Preferred experience with and knowledge of UFP's organization and culture.
• Experience with Microsoft Office Components including Excel, Word, Outlook and Power BI.

• Proven experience as a Business Systems Analyst or "super-user" in a similar role with a deep understanding of Epicor systems and processes.
• Ability to successfully interact, communicate and collaborate with various departments and organizational levels.
• Proficiency in analyzing business processes and recommending solutions.
• Ability to learn new business processes and business applications quickly.

Ability to identify and pursue opportunities for improvement in business processes. Travel expectation is approximately 15 weeks per year.