eSales Agent - Global BMW
- Pay
- $50,000 – $130,000 per year
- Location
- Atlanta, GA · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 1+ year
- Listed
- 20 days ago
Skills & highlights for this role
- inbound sales
- CRM software
- lead management
Also useful
- automotive sales
Duties and Responsibilities
- Answer inbound phone calls, internet inquiries, and chats
- Provide guests with timely, relevant responses to address customer questions and needs
- Facilitate providing guests price and purchasing information
- Provide payment options and quotes
- Generate sales and acquisition appointments
- Manage organizers to stay up to date with follow up of all active guests
- Adhere to specific outreach cadence required for new inquiries
- Maintain a thorough understanding of KPIs
Requirements
- Minimum 1 year call center or sales focused experience
- Able to set priorities, multi-task, and achieve goals
- Ability to perform in a fast paced environment
- Ability to work on a team
- Exceptional communication skills, both written and verbal
- Highly proficient in verbal phone skills
- Ability to establish and maintain strong internal and external relationships
- Strong organizational and time management skills
- Must be adaptable to change
- Proficient using a computer
- Evening and weekend schedule availability required
Additional Information
All your information will be kept confidential according to EEOC guidelines
About the Company
Sonic Automotive is a Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide.
The eSales Agent is responsible for engaging with customers who are contacting the dealership with the interest of purchasing a new and/or pre-owned vehicle. Their ultimate goal is to generate sales appointments and drive customers to the dealership. The agent will handle internet inquiries and phone calls, establishing contact and a great first impression with our customers. The eSales Agent’s responsibility is to deliver a premium customer experience by responding to inquiries in a prompt, professional, accurate and courteous manner.
This highly accountable position uses lead management tools and CRM software to manage the initial guest engagement process. This position will be trained to understand all products and services offered at the dealership, along with current inventory, finance and incentive programs. The agent will receive continuous training in exceptional customer service, sales tactics, overcoming objections, and developing customer relationships.
The eSales Agent will report to the Traffic Manager, if applicable, or Sales Manager. Compensation is tied to appointment and sales performance.
From Sonic Automotive's careers page, first listed on Rolev.ai on October 21, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the eSales Agent - Global BMW role at Sonic Automotive?
The eSales Agent - Global BMW posting at Sonic Automotive states compensation of $50,000 – $130,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Sonic Automotive's official career site.
Where is the eSales Agent - Global BMW job at Sonic Automotive located?
This eSales Agent - Global BMW position at Sonic Automotive is located in Atlanta, GA (On-site). Always check Sonic Automotive's application page for specific state eligibility or relocation policies.
What qualifications are required for eSales Agent - Global BMW at Sonic Automotive?
For the eSales Agent - Global BMW role, Sonic Automotive highlights 1+ year of relevant experience; experience with inbound sales, CRM software, lead management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the eSales Agent - Global BMW position at Sonic Automotive?
This listing links directly to Sonic Automotive's SmartRecruiters application page. You can apply directly on Sonic Automotive's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.