EV Service Advisor, Irvine Ever

Role

• EV Service Advisor, Reconditioning Operations
• Location: Irvine, CA (Onsite)
• Employment Type: Full-Time
• Salary: $65,000 - $70,000

What You'll Do

• Own reconditioning decisions for Ever's EV inventory
• Triage inspection reports and determine repair scope, priority, and budget
• Coordinate work across internal technicians, third-party shops, dealers, and mobile vendors
• Source and manage external service partners to optimize cost, speed, and quality
• Approve estimates, negotiate pricing, and control reconditioning spend
• Track vehicle status through inspection, repair, QA, and ready-to-sell stages
• Ensure vehicles meet Ever's quality, safety, and merchandising standards
• Resolve technical issues and unblock stalled vehicles
• Maintain accurate reconditioning records and documentation
• Identify process improvements to reduce cycle time and cost
• Provide feedback to Product & Ops teams to improve tooling and workflows

Qualifications & Fit

• 2-6+ years of experience in service advising, recon ops, or fleet maintenance
• Must possess and maintain a valid driver's license and a clean, acceptable driving record
• Strong understanding of automotive repair processes and cost drivers
• Comfortable making fast, data-driven repair decisions
• Experience managing vendors, shops, or dealer service departments
• High ownership and strong operational mindset
• Detail-oriented with strong follow-through
• Comfortable working in fast-paced, high-growth environments
• Passion for EVs and next-generation mobility

Technical Skills

• Experience with service DMS or recon management tools
• Ability to read inspection reports, estimates, and labor ops
• Familiarity with EV systems and common failure modes
• Strong Excel / Sheets skills
• Comfort using Slack, CRM, and ops dashboards
• Experience negotiating labor rates and parts pricing

Physical Requirements

• Ability to stand and walk for extended periods while assisting customers, conducting vehicle walk-arounds, and coordinating service activities in the showroom and service area
• Ability to enter, exit, and operate vehicles safely, including occasional driving or moving vehicles in connection with service appointments, inspections, or customer support
• Ability to occasionally bend, reach, stoop, and work around vehicles
• Ability to occasionally lift, carry, push, or pull up to 25 pounds, including customer items, parts, documents, and light office or service supplies

Benefits

• Health, dental, and vision insurance
• PTO
• 401(k) plan

Why Ever and this role?

• Run reconditioning for the fastest-growing EV retailer in the U.S.
• Make high-impact decisions that directly affect margins and velocity
• Work with cutting-edge EV technology
• Build elite operations and vendor management skills
• Direct ownership over inventory readiness
• Clear path to Operations Manager and other Ops Leadership roles