Event Production Supervisor

About the role

Grand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is an institutionally accredited, private, nondenominational Christian University.

Primary Responsibilities /Accountabilities/ Essential Functions

• Assist department leadership with the planning, coordination, and execution of live productions, athletic events, and other campus events.
• Provide on-site supervision and technical leadership for productions, ensuring production personnel are properly assigned, and event requirements are successfully executed.
• Support pre-production planning by reviewing event requirements, identifying technical and staffing needs, and coordinating with Event Coordinators and other campus stakeholders.
• Set up, configure, operate, troubleshoot, and strike professional production equipment used for live events.
• Perform various production roles as needed, including camera operation, video switching, replay, graphics operation, digital display operation, and other technical production positions.
• Provide operational support for Ross production systems, including Ross Carbonite video switchers, XPression graphics systems, replay systems, and related production infrastructure.
• Assist with the operation and troubleshooting of cameras, production computers, digital displays, signal routing, patching, and other broadcast and event production systems.
• Communicate and coordinate with audio, lighting, video, broadcast, and event operations personnel during live events to ensure cohesive event execution.
• Assist with the development and implementation of production workflows, operating procedures, and technical standards.
• Train, mentor, and develop production personnel to improve technical knowledge, operational consistency, and overall production quality.
• Help coordinate corrective and preventative maintenance for production and Event AV equipment and identify equipment requiring repair, replacement, or additional support.
• Assist with staging, preparation, testing, and organization of production equipment for upcoming events.
• Maintain familiarity with production systems and infrastructure and serve as a technical resource for troubleshooting during events and productions.
• Help ensure production equipment is properly accounted for, maintained, and returned following events.
• Perform other duties as assigned.

Equipment Used and Responsibility

• Ability to meet deadlines while working under pressure
• Ability to manage, mentor, and coach team members
• A high degree of technical competency and proficiency
• Ross Carbonite video switching systems
• Ross XPression graphics systems
• Ross replay systems and related production platforms
• Professional broadcast and production cameras
• Video routing, distribution, conversion, and signal-management systems
• Digital display and LED video systems
• Windows-based production and graphics computers
• Professional audio, video, lighting, and broadcast equipment
• Production patch bays and signal infrastructure
• Event AV equipment and related production technologies
• Strong interpersonal skills and ability to promote excellent customer service

Supervisory Responsibilities

• Manage department direct reports including full-time employees and student workers

Experience/ Education

• Bachelor’s degree from an Accredited College.
• Demonstrated experience with live events, broadcast, video, or Audio-Visual production.
• Demonstrated experience with Audio Visual Event Technology setup, coordination, and execution.
• Familiarity with Ross production systems, particularly Carbonite and XPression, preferred.
• Ability to remain organized and make sound operational decisions while working in a fast-paced environment.
• Ability to work a flexible schedule based on event needs, including evenings, weekends, holidays, and extended hours as required.
• Must successfully pass a background check.

Physical Requirements

• Sitting: 3-4 hours a day
• Standing: 2-3 hours a day
• Walking: 2-3 hours a day
• Lifting: Occasionally
• Carrying: Rarely
• Pushing: Rarely
• Bending: Rarely
• Squatting: Rarely
• Kneeling: Rarely
• Climbing: Rarely
• Reaching: Occasionally
• Grasping: Frequently
• Fine Eye to Hand Coordination: Continuously
• Driving: Rarely
• Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.

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