Event Security- The Truth

Job Summary

Who Are We?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.

Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

Who Are You?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Job

The Truth is seeking dependable, professional Part-Time Event Security Staff to help provide a safe, secure, and welcoming environment for guests, artists, staff, and vendors. Event Security Staff are responsible for monitoring venue activities, assisting with guest interactions, enforcing venue policies, and responding to incidents while delivering exceptional customer service. This is a part-time hourly position at $20 per hour.

What This Role Will Do

• Responsible for the safety and security of patrons, employees, and assets.
• Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.
• Operate walkthrough metal detecting devices and hand wands to screen individuals and check bags, preventing passage of prohibited articles into the venue.
• Conduct patrols of the building on a regular basis. Respond to all security & safety related calls in a timely manner. Exhibit exemplary conduct & appearance while on duty.
• Circulate among guests and/or employees to preserve safety, order and to protect the venue property.
• Greet guests, answer guest questions, assist guests with navigating the venue
• Comply with & adhere to all the department's performance, conduct & attendance standards.
• Perform a variety of duties, often changing from one task to another of a different nature without the loss of efficiency or composure.
• Comply with all the legal & ethical instructions given by the Security Supervisors on duty and the Manager of Security.
• Adhere to the Security department's policies and procedures.
• Investigate and compile accurate incident reports.
• Complete all assigned tasks within the guidelines and deadlines set by the Security Supervisors and/or the Manager of Security.
• Interact with patrons, vendors, and employees in a courteous and professional manner.
• Partner with fellow staff members at the end of show to close the venue- this may include collecting recyclables or trash from the venue, picking up and properly storing event equipment such as chairs, etc.
• Fosters positive experiences for guests, staff, and other stakeholders in a manner that establishes the venue as a safe, enjoyable, and supportive environment
• Other duties as assigned.

What This Person Will Bring

• Must have high school diploma or equivalent.
• Must possess or be willing to obtain and maintain a valid Tennessee Unarmed Security Guard Registration ("Guard Card") upon hire
• Ability to communicate effectively in English.
• An understanding of the rule of law and the relevant penal codes.
• Ability to represent the Security Department in an exemplary manner.
• Ability to effectively perform in crises and work under pressure without the loss of composure.
• Ability to memorize, recollect, and quickly retrieve relevant information.
• Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.
• Ability to walk, stand, lift at least 45 lbs., reach, pull, push, grasp and drag.