Event Services Specialist

Where Human Connection Fuels Possibility

At Maritz, decades of innovation and perseverance have built more than just a strong reputation - they've shaped a culture where human connection and collaboration are at the heart of everything we do.

Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource.

Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact.

And we've brought this human-first design inward - intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business.

That's why we've created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being.

We have a passion for excellence and genuine care for the people making it possible.

The Event Service Specialist (ESS) is the day-of onsite primary client point of contact for assigned programs and events. Responsible for the onsite execution of all program and event logistics, ensuring exceptional client/guest experiences by providing superior customer service for Maritz Global Events onsite operations. Additionally, responsible for maintaining and auditing assigned internal event spaces.

What You'll Be Doing

• Act as the primary onsite contact for events, coordinating with catering, AV, security, and transportation partners.
• Provide day-of-event support, including being on-call or onsite, running product demos, and capturing event documentation (surveys, photos).
• Conduct staff meetings, event space walkthroughs, and briefings as needed.
• Manage onsite logistics for registration, rooms, hospitality desk, food & beverage, activities, business meetings, technology, and VIP handling.
• Implement crisis management procedures and ensure communication plans are in place.
• Serve as liaison to clients for onsite event logistics and keep all stakeholders informed of changes.
• Collaborate with teams to define solutions and ensure the best event experience for clients and guests.

What You'll Bring

• Bachelor's degree or equivalent experience.
• Minimum of 2 years of experience in meeting/event management or a related industry.
• Ability to learn new technology solutions and work with multiple systems.
• Strong communication, teamwork, and leadership skills.
• Proficiency in G Suite and Microsoft Office tools with the ability to learn new technology quickly.
• Ability to thrive in an agile, continuously changing environment.
• Physical ability to handle onsite demands, including standing and lifting.

Nice To Have

• Experience leading a team.
• Prior experience in high-touch client or VIP event management.
• Bilingual English/Spanish communication skills preferred.

Working Logistics & Things You Should Know

• This is an Onsite role, locations available: Sunnyvale, CA
• Travel requirements: Minimal (as needed for events).
• The total compensation range for this position is $60,000-$70,000, determined based on experience and qualifications. Compensation for internal candidates will be reviewed in accordance with our internal compensation practices