Event Usher | Regent Bank Amphitheater

About the Role

Position is required to assist patrons with their customer service needs while attending a public or private event.

What You’ll Do (Key Responsibilities & Outcomes)

• Assist patrons with seating or other information as needed
• Maintain position on post, viewing area of responsibility
• Oversee assigned area for spills or situations requiring staff attention
• Operate handicap lift with wheelchair containing patron (if applicable)
• Receive and act on complaints from patrons according to established policies and procedures
• All other duties as assigned
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

What You Bring (Qualifications & Experience)

Education and/or Experience

• High School Diploma or GED preferred
• One year prior experience in a customer service position preferred

Skills and Abilities

• Good communication skills required
• Excellent customer service skills required

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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• Position is not substantially exposed to adverse conditions. Ability to stand for long periods of time required, also must be able to climb stairs in restricted lighting. Ability to move quickly from one area to another in a safe manner. Flexible hours including weekends, holidays and evenings.

Compensation

This position offers a competitive salary commensurate with experience, skills, and qualifications.

Note

• DEPARTMENT
• Event Services
• REPORTS TO
• Event Manager