Executive Director

More about the position responsibilities

• Ensures continuity and consistency in both delivery and quality of services, which includes nursing care, resident engagement, dining services, housekeeping, and general maintenance of the community.
• Builds positive relationships with residents and their families, encourages effective communication by promoting an open-door policy, and addresses questions, concerns and grievances in a timely, professional manner.
• Develops, implements, and administers budget, ensuring food, supply and labor costs are within budgeted parameters, and addressing expense variances.
• Responsible for overseeing all business-related activities such as bank deposits, rent recaps, monthly bills, payroll, etc.
• Provides effective leadership to departmental leaders and their teams in upholding all company policies, as well as the Primrose Mission and Core Values.
• Oversees employee onboarding program and ensures new hire and annual staff training requirements are met according to both state standards and Primrose standards.
• Responsible for the oversight and performance of all community departments- evaluates performance, provides feedback, and applies disciplinary actions in compliance with company policies.

Qualifications

• Bachelor's degree in healthcare administration, gerontology, business, or a related field preferred.
• 3+ years of leadership experience in senior living, assisted living, healthcare, or a related industry.
• Demonstrated success leading teams and managing community operations.
• Knowledge of federal, state, and local regulations related to assisted living and memory care.
• Meets or has the ability to meet applicable state requirements for Assisted Living Executive Directors.
• Experience managing budgets, financial performance, and operational goals.
• Strong leadership, communication, relationship-building, and problem-solving skills.
• Ability to manage multiple priorities, maintain regulatory compliance, and respond to urgent community needs as necessary.
• Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and the ability to learn and effectively use electronic health records, scheduling, payroll, and other business software systems.

Ready to make a difference every day? Apply today and join Primrose Retirement Communities!

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Meaningful Work, With People at the Center

At Primrose Retirement Communities, we've been enriching the lives of seniors for more than 35 years through exceptional care and meaningful connections. We're seeking a dedicated and experienced Executive Director to provide overall leadership and operational oversight for our Appleton Community.

In this role, you'll lead community operations while ensuring exceptional resident experiences, quality care and services, financial stewardship, regulatory compliance, and team development. You'll partner with residents, families, and team members to create a welcoming environment where people feel valued, supported, and empowered to thrive. Through strong leadership and a commitment to the Primrose Mission and Core Values, you'll help drive the success of the community while making a meaningful impact in the lives of seniors every day.

What We Offer

• Competitive Pay
• Paid Time Off (PTO)
• Medical, Dental & Vision Insurance
• 401(k) with Generous Company Match
• Company-Paid Life Insurance
• Employee Assistance Program (EAP)
• Early Access to Earned Wages