Executive Host
- Location
- King of Prussia, PA · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 5+ years
- Education
- Bachelor's degree
- Listed
- 17 days ago
Skills & highlights for this role
- Customer service
- Relationship management
- Direct sales
- Oral and written communication
- Leadership
- Interpersonal skills
- Microsoft Office
- Player tracking systems
Also useful
- Gaming industry experience
- Telemarketing
- Event coordination
- Public relations
About the role
Responsible for the continuous acquisition of new players from various markets to grow property player base and increase revenues. Assure customer retention and repeat business through telemarketing, written correspondence, direct contact, and on/off-site events. Develop one-on-one relationships with premium players and provide exceptional guest service to cultivate and maintain VIP relationships.
Job Functions Develop a base of premium players and ensure they receive personal attention and quality service, in accordance with the company's established marketing strategies. Recruit high-level players through a variety of direct sales activities such as direct mail, telemarketing, referrals, guest visitation, and on/off-site events.
Continuously develop and sustain personalized relationships with guests, with increased focus on premium players. Respond to guests' special requests as well as guest inquiries or concerns in a calm, prompt, and courteous manner. Issue complimentary services consistent with company and department policies.
Participate in player development and marketing activities and events to ensure development of one-on-one relationships and to cultivate guest loyalty. Represent the company in public relations and marketing efforts, both on- and off-site, generating new and repeat business and helping to reaffirm the goals and objectives of the company.
Continuously develop and sustain personalized relationships with guest with increased focus on premium players. Utilize telemarketing efforts to reactivate declined play Monitor all comps and ensures they are within the company's comping guidelines and procedures. Monitor revenue produced through marketing efforts. Miscellaneous duties as assigned.
Qualifications & Requirements
- Bachelor's Degree or equivalent work experience in a related field.
- Five years experience in customer service, preferably in the gaming industry.
- Excellent oral and written skills, leadership skills, as well as customer service and interpersonal skills.
- Must be flexible in work schedule.
- Proficiency in Microsoft Office applications, and player tracking systems.
- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
About the Company
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Equal opportunity and legal notices
All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
From Boyd Gaming's careers page, first listed on Rolev.ai on October 23, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Executive Host job at Boyd Gaming located?
This Executive Host position at Boyd Gaming is located in King of Prussia, PA (On-site). Always check Boyd Gaming's application page for specific state eligibility or relocation policies.
What qualifications are required for Executive Host at Boyd Gaming?
For the Executive Host role, Boyd Gaming highlights 5+ years of relevant experience; a bachelor's degree; experience with Customer service, Relationship management, Direct sales, Oral and written communication, Leadership, Interpersonal skills. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Executive Host position at Boyd Gaming?
This listing links directly to Boyd Gaming's SmartRecruiters application page. You can apply directly on Boyd Gaming's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.