Expert Coordinator

About the role

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Expert Coordinator provides operational, administrative, and strategic coordination across a 200 person HCP Sales, Marketing, and Operations organization distributed throughout the U.S. This role delivers direct administrative support to the VP Expert while also serving the broader Expert community through team operations, onboarding, logistics, and day-to-day issue resolution.

The Coordinator serves as a critical point of connection between Expert and the broader US Commercial organization, helping ensure seamless processes, consistent communication, and operational excellence across the team.

This position requires strong judgment, exceptional organizational skills, a high degree of autonomy, and the ability to influence and collaborate across multiple functions. It plays an integral part in how the team operates and shows up internally and externally.

Key Responsibilities

Administrative & Executive Support (VP Expert and Expert LT)

• Manage complex calendar scheduling and prioritization.
• Coordinate travel arrangements, itineraries, and logistics.
• Submit, track, and reconcile expense reports.
• Prepare meeting materials and agendas.
• Create and track purchase orders; oversee invoice processing
• Act as a liaison between the VP Expert and internal/external stakeholders.
• Handle sensitive and confidential information with discretion.

Operations Support for 200+ Team Members

• Serve as the primary coordination point for the field-based US Expert organization.
• Support logistics and execution of national meetings, regional team meetings, and leadership offsites.
• Own Expert LT meeting forums, including setting agendas and capturing notes and acion items, scheduling and technology support.
• Facilitate onboarding and offboarding, including system access, equipment, and orientation support.
• Provide troubleshooting support for expense reporting, fleet issues, operational questions, and general team needs.
• Serve as the go-to escalation point for team operational challenges.

Cross-Functional Collaboration & US Commercial Integration

• Act as a connective tissue between the Expert organization and broader US Commercial teams (Sales, Marketing, Finance, HR, Operations).
• Drive consistency, process adherence, and communication across organizations.
• Source, collate, and distribute materials for leadership reviews, town halls, and cross-functional initiatives.
• Maintain departmental SharePoint sites and digital resources.

Continuous Improvement & Special Projects

• Identify operational inefficiencies and propose improved workflows.
• Lead or support mid- to large-scale projects that enhance team performance and organizational structure.
• Manage ad hoc projects and assignments from VP Expert or Expert Leadership Team.
• Ensure alignment with Haleon's Win as One behaviors and culture.

Basic Qualifications

• Bachelor's Degree
• 3+ years in administrative, operational, project coordination, or similar experience.
• Proven ability to work at pace, navigate ambiguity, and solve complex problems.
• Strong organizational skills with exceptional attention to detail.
• Effective verbal and written communication skills.
• High emotional intelligence and ability to support a diverse, geographically dispersed team.
• Advanced proficiency in Microsoft Office (Outlook, Excel, PowerPoint, SharePoint, Teams, Copilot).
• Ability to manage sensitive information with high professionalism and discretion.
• Must be able to build productive relationships across multiple functions and levels.

Preferred Experience

• Experience supporting senior leaders and/or large field-based organizations strongly preferred.
• Consumer healthcare or CPG industry experience.
• Experience with vendor management, budget tracking, procurement, or event logistics.
• Prior experience working with fleet programs is a plus.

Compensation

The salary range for this role is: $61,886 - $85,903 plus an annual bonus.

Location: This role is based in based in Berkley Heights, NJ, and follows a hybrid model, requiring an in-office presence of 3 days per week.

Benefits

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

• Job Posting End Date
• 2026-11-13

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Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.