External Affairs Insights Manager

Key Responsibilities

Public Safety and Emergency Coordination

• Serve as the External Affairs liaison to local law enforcement, sheriff's offices, fire/EMS, and emergency management, in coordination with Security and EHS.
• Coordinate public-safety contacts, preparedness meetings, tabletop exercises, and interagency communication protocols
• Provide situational updates during major incidents, severe weather, public demonstrations, or other disruptions affecting the site or neighboring community.

Early Warning and Risk Assessment

• Identify and assess emerging community conflicts, reputational risks, public-safety concerns, and potential operational disruptions
• Evaluate likelihood, impact, affected stakeholders, and response options; promptly escalate material risks to External Affairs leadership and relevant functions
• Support contingency planning for construction impacts, environmental concerns, accidents, labor-related tensions, and high-profile visits

Stakeholder and Agency Engagement

• Build and maintain working relationships with police, fire and EMS leaders, emergency managers, municipal officials, neighborhood representatives, and community organizations
• Represent External Affairs at public meetings, agency coordination sessions, and site visits; document commitments and follow-up actions
• Provide Community Relations and Government Relations with stakeholder context, issue history, and engagement recommendations

Community and Stakeholder Insights

• Monitor public meetings, local media, approved open sources, and stakeholder feedback for developments affecting site operations, construction, employees, or community relationships
• Track concerns involving traffic, noise, environmental impact, land use, housing, workforce growth, and public safety; identify recurring themes and trends
• Maintain a stakeholder map covering local government, public-safety agencies, neighborhood groups, businesses, educational institutions, and nonprofits
• Distinguish verified incidents and credible operational risks from rumors, isolated complaints, and lawful civic activity

Executive Reporting and Internal Coordination

• Prepare concise leadership briefings, issue assessments, stakeholder updates, and pre- and post-event reports with recommended actions
• Coordinate with Communications, Government Relations, Community Relations, Security, EHS, Construction, HR, and Operations on issue response
• Track outstanding stakeholder concerns, agency coordination items, and company commitments through resolution

Qualifications

• Bachelor's degree in Criminal Justice, Emergency Management, Public Administration, Political Science, or a related field; alternatively, 15+ years of directly relevant professional experience
• 10+ years of experience in law enforcement, emergency management, public safety, or public-sector safety leadership
• 5+ years in a supervisory, command, director-level, or senior public-safety liaison role
• Current or previously held state-recognized law-enforcement certification, Certified Emergency Manager (CEM) credential, or comparable documented public-safety qualification
• 5+ years of direct coordination with police, sheriff's offices, fire/EMS, emergency management, or municipal government agencies
• Completed NIMS/ICS training or equivalent documented incident-management training (preferred)
• 2+ years working with manufacturing, major construction, utilities, infrastructure, or other critical-infrastructure operations (preferred)

Ethical and Operating Standards

• Use lawful, transparent, and approved information sources; do not request or use nonpublic law-enforcement records, protected personal data, or sensitive political information
• Do not characterize lawful criticism, resident complaints, union activity, or peaceful protest as security threats solely because they oppose company actions
• Maintain separation between stakeholder engagement and law-enforcement or investigative functions; refer legal, privacy, ethics, and security issues to the appropriate teams

Requirement

• Must be authorized to work in the United States without restrictions or future sponsorship.

Benefits

• Top Tier health insurance at no employee cost
• Paid day offs: Paid Time Off, Company Holidays, Parental Leave, Happy Fridays
• 401k Matching
• Flexible Spending Account (FSA) for Health Care & Dependent Care
• Educational reimbursement up to $10,000 per year
• Donation Matching and volunteering opportunities
• Corporate discount programs