External Credentialing Specialist

About the role

Join a high-performing, collaborative team where your work directly contributes to provider placements and the delivery of healthcare across the country.

The Hayes Locums External Credentialing Specialist works closely with our medical staff hospital partners to ensure provider hospital privileging applications are accurately prefilled and contain all required credentialing information to support timely submission and approval. This role serves as a key liaison between providers, internal credentialing teams, and healthcare facilities to help ensure timely, accurate provider placements nationwide. Success in this role requires strong attention to detail, organization, communication, and the ability to manage multiple priorities in a fast-paced environment.

This position provides exposure to healthcare operations, provider onboarding, credentialing, and client services, with opportunities for professional development and career growth within Hayes Locums.

What You Will Do

• Support medical staff professionals in maintaining compliance with regulatory and accrediting body requirements by collecting documentation and maintaining accurate provider records.
• Facilitate practitioner privilege requests by gathering, reviewing, and obtaining competency and supporting documentation.
• Coordinate the verification process by managing follow-up activities and assisting medical staff professionals with obtaining required verifications.
• Manage credentialing activities for physicians and allied health professionals, ensuring timely completion of application and privileging requirements.
• Maintain accurate and confidential credentialing and provider files while ensuring adherence to organizational policies and industry standards.
• Work in conjunction with our Internal Credentialing team to confirm the required credentialing information and supporting documents.
• Proactively communicate progress, updates, and potential issues to relevant stakeholders.

Work Schedule

• Your regular work schedule will be 9:00 a.m. to 6:00 p.m., Monday through Friday, including a one-hour unpaid lunch break each day, for a regular 40-hour work week
• Eligible for one remote workday per week after completion of a 90-day training period, subject to maintaining good standing and manager approval.

Compensation

This position offers a base pay of $26.58 per hour. Based on a regular schedule of 40 hours per week, this equates to an estimated annualized compensation of $55,286, assuming full-time employment for 52 weeks per year. Because this is a non-exempt hourly role, actual earnings may vary based on hours worked. Compensation is paid semi-monthly in accordance with the Company's regular payroll practices.

In addition to base pay, External Credentialing Specialists are eligible to participate in a monthly performance-based incentive program. Incentive opportunities are based on the successful completion of credentialing files through the credentialing process, including initial applications, provider enrollment applications, and reappointment applications. Certain incentive opportunities may be subject to minimum monthly production thresholds. Incentive payments are based on the prior month's performance and are paid in accordance with the Company's regular payroll practices.

Qualifications

• Associate's degree in Healthcare Administration, Business Administration, Health Sciences, or a related field.
• 2+ years of experience in healthcare credentialing, provider enrollment, medical staff services, healthcare administration, compliance, or a similar role requiring the management of confidential, sensitive, or regulated information.
• Strong attention to detail with the ability to review, validate, and maintain complex documentation and records.
• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines simultaneously.
• Excellent written and verbal communication skills
• Proficiency with Microsoft 365 products, including Excel, Word, Outlook, and PowerPoint
• Ability to learn new systems, processes, and regulatory requirements in a fast-paced environment.

Bonus Points If You Have

• Bachelor's degree in Healthcare Administration, Business Administration, Health Sciences, or a related field.
• Direct experience with physician or advanced practice provider credentialing, privileging, or provider enrollment.
• Experience working with hospitals, medical staff offices, healthcare facilities, healthcare staffing firms, or managed care organizations.
• Knowledge of credentialing standards and regulatory requirements, including Joint Commission, NCQA, CMS, or state licensing requirements.
• Experience with credentialing software, CRM platforms, or provider management systems such as MD-Staff, Salesforce, or similar applications.

Benefits Include

• Medical, Dental, and Vision Coverage
• 401(k) with Employer Match
• Employee Assistance Programs
• Mental Health Resources
• Learning and Development Courses
• PTO and Paid Holidays

Culture & Workplace

Hayes Locums fosters a high-performance culture built on collaboration, accountability, and shared success. Our in-office environment is intentionally designed to support focus, connection, and professional growth. You'll join a collaborative team in a fast-paced environment where results, innovation, and continuous development are valued.

Our Fort Lauderdale office features

• Modern, open office design with glass-walled offices and spacious workstations
• Dedicated lounge areas for collaboration and recharge
• Private, employee-only onsite gym
• Fully stocked kitchens on each floor
• Onsite amenities including ping pong, foosball, and a golf simulator