F&B Outlet Supervisor

About the role

Recognized as a Tennessean Top Workplace, Loews Nashville Hotel offers careers in a newly renovated luxury setting where iconic legacy meets modern elegance and Nashville soul. Located on West End, team members support 341 upscale rooms, two dining venues, and 24,000 sq. ft. of premier event space.

What We Offer

• Competitive health & wellness benefits, 401(k) retirement plans with company match
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• 401(k) retirement plans with company matching
• Pet Insurance and Paid Pet Bereavement
• Free onsite parking and 50% off monthly bus passes
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Training & Development opportunities, career growth
• Tuition reimbursement
• Team Member Hotel discounts, other perks & more!
• Benefits are subject to eligibility and may vary by position

What We're Looking For

As a Food and Beverage Supervisor, you'll lead a dynamic team to deliver exceptional guest experiences across our dining and beverage outlets. From supervising staff and maintaining quality standards to assisting with training, scheduling, and inventory, you'll ensure smooth and efficient operations.

Who You Are

• Lead and motivate a diverse team to ensure smooth operations
• Focus on delivering exceptional guest experiences and resolving issues promptly
• Maintain high standards in service, presentation, and operations
• Communicate effectively with staff and guests to ensure clarity and satisfaction
• Adapt quickly and solve problems in a fast-paced environment
• Passionate about hospitality and thrive in a fast-paced, team-driven environment
• Veterans and military spouses are encouraged to apply

What You Will Do

• Oversee daily operations of assigned food and beverage outlets or shifts to ensure efficiency
• Monitor service quality, food presentation, and guest satisfaction to uphold high standards
• Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery
• Assist with planning and managing special events, banquets, and private functions
• Greet guests, address inquiries, and resolve complaints promptly and professionally
• Gather and analyze guest feedback to suggest improvements and enhance experiences
• Supervise, schedule, and delegate tasks to service staff, ensuring balanced workloads
• Conduct pre-shift meetings to communicate priorities, updates, and promotions
• Support recruitment, onboarding, and training of new team members
• Provide ongoing coaching and feedback to maintain service excellence
• Monitor inventory and stock levels, coordinating purchases to meet operational needs
• Track sales, control waste, and implement portion control to optimize profitability
• Ensure compliance with health, safety, and hygiene regulations across all operations
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications Include

• Minimum of one year of food and beverage experience required; prior leadership or supervisory experience is preferred
• Thorough understanding of food and beverage techniques, service standards, and sanitation regulations
• Strong organizational, communication, and leadership skills with the ability to motivate teams
• Proficient in Microsoft Office and familiar with POS systems and basic financial reporting
• Ability to lift and carry food service trays weighing 35+ pounds
• Skilled in working efficiently in fast-paced environments while maintaining attention to detail
• TABC permit or ability to obtain TABC permit