Facilities Office Support Specialist 2026-02701

General Description

The Wyoming Department of Transportation (WYDOT) seeks a Senior Office Support Specialist for the Facilities Program in Cheyenne, Wyoming. This position is responsible for coordinating and leading the daily fiscal and administrative operations of the Facilities Management office within the Wyoming Department of Transportation (WYDOT). Responsibilities include overseeing accounts payable, budget and property functions; preparing financial reports; monitoring expenditures; and ensuring compliance with applicable policies and procedures.

This position provides administrative support and guidance for Facilities Management programs and projects, assists with strategic planning and implementation of office goals, and contributes to the development and improvement of administrative processes and procedures. This role also serves as a subject matter resource for the department's facilities-related databases, including the Computerized Maintenance Management System (CMMS), Asset Database, and Budget Database, ensuring data accuracy, integrity, maintenance, and reporting.

Additional responsibilities include coordinating with internal WYDOT programs, state agencies, contractors, vendors, and other stakeholders; providing technical data support; conducting research and analysis; and coordinating work order dispatching and scheduling to support efficient facilities operations and customer service.

Cheyenne is a steadily growing community along the Front Range but still true to the Old West's history. The city offers nearby mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Wyoming is one of only seven states with no state income tax.

This position offers

• $2,000 Hiring Bonus See notes for eligibility.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Public Service Loan Forgiveness (PSLF) eligibility
• Retirement - Pension and 457(b) plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE! Click here for detailed information, or you can watch this short video to learn about our benefits package!

Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator:compensationcalculator.wyo.gov

Essential Functions

The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• Lead daily fiscal operations, including accounts payable, budgeting, property management, and payment processing.
• Prepare financial reports, monitor expenditures, and ensure compliance with applicable policies and procedures.
• Coordinate administrative operations, strategic planning, office goals, and implementation of new projects and procedures.
• Provide administrative guidance, training, and support to staff regarding office procedures, time entry, and program processes.
• Manage and maintain Facilities Management databases, including CMMS, Asset Database, and Budget Database.
• Ensure database accuracy, update records, generate reports, and analyze data to support operational needs.
• Coordinate facilities and maintenance functions, including assigning, tracking, and monitoring work requests.
• Serve as a liaison between Facilities Management, WYDOT programs, Procurement, Financial Services, state agencies, contractors, and vendors.
• Conduct research, compile information, and provide technical data support for facilities-related projects and assignments.
• Dispatch and schedule Facilities Management work orders, follow up with customers, and conduct customer satisfaction surveys.

Knowledge

• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to proofread accurately and ask for clarification as required.
• Research and analytical skills.
• Ability to maintain strict confidentiality.
• Interpersonal communication skills include active listening.
• Team and process-oriented capabilities.
• Self-directed.
• Ability to use office equipment, software programs, and technology.
• Budgetary and fiscal experience.
• Ability to demonstrate independent judgment and decision-making.
• Skills in performing customer service functions.
• Demonstrated scheduling or dispatching skills that would typically come from serving in a similar position for 1-2 years.
• Must be autonomous, organized, detail-oriented, and possess a strong ability to prioritize tasks.
• Must possess good customer service skills and the ability to communicate with all levels of individuals, recognizing the importance of serving both internal and external customers.
• Basic understanding of flight dispatching concepts and aviation terminology.
• Computer programs such as word processing, spreadsheets, basic database knowledge, and scheduling software.
• Knowledge of internal programs such as ERP and BART is an added plus.
• Concepts of budgeting and principles of cost billing.

Minimum Qualifications

Education: Bachelor's Degree (typically in Business)

Experience

0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist II

Education & Experience Substitution

• 3-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist II
• Certificates, Licenses, Registrations: None

Physical Working Conditions

• Work is primarily performed in an office environment.
• Regularly sit for extended periods while performing computer-based and administrative duties.
• Frequently use a computer, telephone, and other standard office equipment.
• Occasionally stand, walk, bend, or reach to access files, documents, and office materials.
• May occasionally travel to other WYDOT facilities or work locations to coordinate facilities-related activities.
• Ability to lift or carry typical office materials and supplies as needed.

Notes

• FLSA: Non-Exempt
• E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Qualifying eligibility and criteria for the hiring bonus

• Temporary employees accepting a full-time permanent position.
• Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
• One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive; funds will be recouped from final pay.
• Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
• Employees would only be eligible for one (1) hiring bonus in a 12-month period.
• If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.

• 045-Wyoming Department of Transportation - Facilities Management
• Click here to view the State of Wyoming Classification and Pay Structure.

URL

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.