Facilities Operations Associate

Responsibilities

• Support daily facilities operations, including managing incoming maintenance requests and assisting with ticket triage to ensure timely resolution
• Assist with procurement and coordination of external vendors to maintain office functionality, cleanliness, and safety standards
• Assist with arrangement of office furniture setups, internal and external event set-up, and meeting logistics to ensure smooth execution
• Conduct routine walkthroughs to identify maintenance needs and support preventative upkeep efforts
• Partner with cross-functional teams to address workplace needs and improve overall employee experience
• Help maintain organized systems, documentation, and reporting related to facilities operations
• Perform routine maintenance tasks and address facility-related issues including but not limited to, repairs, inspection, equipment upkeep, carpentry, simple plumbing, painting, moving of boxes/furniture/supplies, small scale office reconfigurations, and building preventative maintenance
• Assist with shipping and receiving tasks, including but not limited to daily delivery of office mail and packages

Qualifications

• 1-3 years of experience in facilities, office operations, hospitality, or a related field
• Basic knowledge of building operations, regulations, and construction trades (HVAC, Electrical, Plumbing, Fire/Life Safety etc.)
• Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously with follow-through until completion
• Effective communication skills and ability to collaborate across internal and external teams
• Comfortable working in a fast-paced, in-person environment
• Available to work outside of core business hours when needed
• Ability to work both independently and collaboratively across teams
• Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

Additional information

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.

Pay and benefits

At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.

The U.S. base salary range for this full-time position is $50,000 - $90,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.

In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.