Facilities Quality Assurance Representative

About the role

ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. ERG offers multidisciplinary teams with nationally recognized skills in engineering, science, economics, public health, informational technology, and communications. We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers. The qualified individual must be highly motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment.

ERG is seeking a Facilities Quality Assurance Representative with mid- to senior-level experience to oversee facility service and operations contracts in support of energetic manufacturing operations at a federal facility site in Indian Head, Maryland. Indian Head is the Navy’s leading facility for ordnance, energetics, and explosive ordnance disposal solutions.

This full-time position is at the Naval Support Facility (NSF) Indian Head. Indian Head, Maryland, is approximately 30 miles from Washington, D.C., 25 miles from Alexandria, Virginia, and 60 miles from Fredericksburg, Virginia

About the role

• Evaluate a wide range of contract work pertaining to energetic manufacturing facilities and operations (e.g., janitorial, pest control, building system preventative maintenance, grounds, refuse, above ground storage tanks) against performance standards
• Develop performance criteria to evaluate contractor work performance
• Perform regular site visits and inspect contractor work for compliance with applicable plans, specifications, and performance criteria
• Identify problems in contractor performance and provide written recommendations for corrective action
• Monitor and track corrective action implementation and sustainment
• Prepare cost estimates related to facility service and operation
• Conduct follow-up assessments to ensure deficiency corrections have been applied

Qualifications and Skills

• High school diploma or equivalent required
• Associate's or Bachelor's degree in facilities management, business administration, or related field is a plus
• Minimum of 5 years experience within mechanical, electrical, and plumbing (MEP) industry
• Additional relevant technical experience such as working in manufacturing facilities
• Prior experience working at a DoD facility is a plus
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Must currently hold or be able to obtain a Department of Defense Secret-level security clearance
• Must be a U.S. citizen as this position is not eligible for Limited Access Authorizations
• This position will require a pre-employment physical exam
• This position requires lifting objects weighing up to 100 pounds
• Work may be performed in areas where potentially harmful physical and chemical agents are present (e.g., fumes, dust, noise, heat, ionizing and non-ionizing radiation and chemicals)
• You may be required to participate in medical surveillance programs
• Must be able to stand, walk, bend, stoop, kneel, crouch, crawl, climb, and reach during shifts
• Must be able to use carts, dollies, hand trucks, and other gear to move items
• Must be able to safely climb and descend ladders, stairways, scaffolding, and elevated work platforms and perform work at heights up to and exceeding 30 feet
• Must be able to perform work above shoulder level, including reaching, lifting, and manipulating tools and materials overhead
• Employees must maintain the ability to safely perform these essential functions, with or without reasonable accommodation, as a condition of employment. If no reasonable accommodation is available, continued employment in the position may not be possible

Pay and benefits

ERG offers competitive salaries and excellent benefits, including health and dental insurance, life insurance, long-term disability, educational benefits, FSAs, a generous 401k plan, profit sharing, an EAP, 11-20 paid vacation days per year, 10 paid holidays per year, 56 hours or more of sick leave (based on the state you work in) per year (pro-rated for part-time) and more. The salary range for all positions depends on the years and type of experience.

Please be aware, the only authentic corporate domain for ERG is ERG may, on occasion, screen applicants via telephone or video interviews via Skype, Teams, GoToMeeting, or another type of video platform. However, any candidate extended a job offer might be asked to meet in person with an ERG employee before providing confidential personal information associated with new employment.

ERG fosters a friendly, flexible work environment. ERGers are dedicated to serving clients who are committed to making the world a better place. We promote and recognize principles of fairness and respect in the work we do, the partnerships we foster, and the culture we value both within and outside of our organization.