Facilities Support

Position Summary

We are seeking a customer-focused Facilities Associate / Day Porter to support the daily operation, appearance, and functionality of a fast-paced professional office environment. This role is responsible for workplace services, conference room support, hoteling workstation readiness, office hospitality, vendor coordination, porter and facility upkeep.

The ideal candidate is proactive, service-oriented, and committed to providing an exceptional workplace experience for employees, clients, and visitors.

Job Duties

• Maintain the cleanliness, appearance, and functionality of office common areas, conference rooms, pantries, and shared workspaces.
• Conduct routine office inspections and promptly address facility, housekeeping, and safety concerns.
• Respond to employee requests related to workplace services, office comfort, access, and facility issues.
• Set up, inspect, and reset conference rooms for meetings, client events, and special functions.
• Provide first-level support for workstation & office set-up.
• Coordinate meeting support, catering setup, and room readiness activities.
• Perform daily hoteling workstation and shared workspace resets to ensure spaces are clean, organized, and fully functional.
• Manage office supply inventories and replenish pantry, hospitality, and restroom supplies as needed.
• Coordinate with building management and vendors regarding maintenance, janitorial, security, HVAC, and other facility services.
• Support office moves, furniture reconfigurations, onboarding/offboarding activities, and workplace projects.
• Assist with emergency preparedness activities, including fire drills and evacuation procedures.
• Maintain a professional, welcoming, and service-focused office environment at all times.

Job qualifications

• Minimum of 1 year of work experience in the area field of facilities, property management or building operations
• High School diploma or GED required
• Strong written and verbal skills
• Proven customer service skillset
• Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar
• Experience in navigating a high-profile, high-paced environment
• Ability to problem solve, rationalize and mitigate/manage obstacles presented
• Self starter, task-oriented leader
• Ability to work overtime as needed
• Ability to handle sensitive and/or confidential information
• Proven ability to multi-task, meet deadlines and complete projects in a timely manner
• Demonstrate initiative and proactive thinking
• Ability to work well with others in a team atmosphere
• Maintain a professional appearance and high level customer service mindset at all times
• Ability to commit and adhere to all client values, principles and procedures

Additional Information

The salary range for this role at the noted RRD location is $ 19.13-26.44 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time.

Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay.

RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.