Facility Compliance Consultant I (Nursing Home Surveyor - LPNs, Dietitians, Social Workers & more) Rowan, Union, and Surrounding

About the role

• Agency
• Dept of Health and Human Services
• Division
• Health Service Regulation
• Job Classification Title
• Facility Compliance Consultant I (NS)
• Position Number
• 60053979
• Grade
• NC15

Description of Work

The Facility Compliance Consultant I (Nursing Home Surveyor) conducts regulatory inspections of nursing homes to determine compliance with state and federal requirements. The position performs routine surveys and complaint investigations, documenting findings through formal survey reports and statements of deficiency.

Work is home-based and requires frequent onsite inspections across assigned counties, with occasional weekend, night-shift, and overnight travel. The role functions within a compliance-focused environment that supports consistent monitoring of long-term care facility performance and adherence to established standards.

This is a home-based position servicing Cabarrus, Davidson, Mecklenburg, Rowan, Stanly, and Union counties region. The Nursing Home Surveyor spends an average of three days per week in nursing homes conducting inspections. Occasionally inspections are required on weekends and night shift. Although management attempts to schedule inspections within a region, the consultant needs to expect overnight stays when the nursing home is greater than 60 miles from their home-base.

Key Duties Include

• Conduct onsite inspections of nursing homes during routine surveys and complaint investigations to assess compliance with state and federal requirements.
• Review, verify, and document facility operations and care practices through structured evaluation methods.
• Complete survey reports, including statements of deficiency and written findings related to complaint allegations.
• Apply standardized regulatory criteria during inspections to ensure consistent and accurate assessment outcomes.
• Coordinate inspection schedules across multiple counties and adjust to weekend, night-shift, or extended-hour needs when required.
• Conduct onsite work an average of three days per week in nursing homes within the assigned region.
• Document observations and findings promptly to support regulatory determinations and follow-up processes.
• Communicate inspection expectations and outcomes with facility representatives to support regulatory compliance.
• Travel overnight when inspection sites exceed regional distance guidelines or scheduling requires extended presence.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $55,221.00 - $96,639.00

Recruitment Range: $55,221.00 - $67,980.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Applied clinical experience in assessment, care planning, and care delivery to support program oversight and service quality.
• Communicated effectively with diverse audiences to provide guidance, exchange information, and support collaborative problem-solving.
• Composed clear, concise, and technically accurate reports, documentation, and correspondence using proper grammar and professional writing standards.
• The Posting Will Close At 11:59 P.M. The Night Before The End Date
• This Position Is Funded In Part Through Federal Funds
• This Position Is Eligible For A Fully Remote Work Option

This Position Services Cabarrus, Davidson, Mecklenburg, Rowan, Stanly, And Union Counties Region.

Physical Requirements

• Ability to sit/stand/walk for prolonged periods
• Ability to finger/talk/hear/smell
• Ability to lift luggage (20 - 50 pounds)
• Close visual acuity.

About the Division of Health Service Regulation (DHSR)

• The Division of Health Service Regulation oversees medical, mental health and adult care facilities, emergency medical services, and local jails.
• We check to see that people receiving care in these facilities are safe and receive appropriate care.
• We make certain that medical buildings are built only when there is a need for them.

About the Nursing Home Licensure and Certification Section

The Nursing Home Licensure and Certification Section of DHSR regulates nursing homes in North Carolina, including combination homes that have both adult care and nursing home beds. Those receiving Medicare/Medicaid undergo routine federal inspections every nine to fifteen months, conducted by trained healthcare professionals. Surveys review many areas of care and operations, including resident rights, quality of care, staffing, safety, infection control, and emergency preparedness.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit the website for State Benefits.

Supplemental Contact Information

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans' and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

Contact Information

If there are any questions about this posting, please contact Talent Acquisition at. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

• Some state job postings say you can qualify by an "equivalent combination of education and experience."
• If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
• See the Education and Experience Equivalency Guide for details.

Generalist

• Bachelor's degree in a health, human service, or educational related field from an appropriately accredited institution and three years' experience in surveying, clinical and/or administration of a program in a related health field
• OR
• An equivalent combination of education and experience.

Social Work

• Master's degree in social work from an appropriately accredited institution and one year experience in surveying, clinical and/or administration of a program in a related health field
• OR
• Bachelor's degree, in social work from an appropriately accredited institution and three years' experience in surveying, clinical and/or administration of a program in a related health field
• OR

Dietetics

Bachelor's degree in nutrition or food service management from an appropriately accredited institution and three years' experience in surveying, clinical and/or administration of a program in a related health field, eligible for registration from the Academy of Nutrition and Dietetics

OR