FHEPS UNIT SUPERVISOR
- Pay
- $60,275 – $69,316 per year
- Location
- New York City, NY
- Listed
- 3 days ago
About the role
YOU MUST BE PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST (BOS) TITLE FOR AT LEAST ONE YEAR OR PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST (ABOS) TITLE OR IF HIRED PROVISIONALLY, YOU MUST TAKE AND PASS EXAM WHEN IT BECOMES AVAILABLE IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST (ABOS) TITLE, YOU MUST TAKE AND PASS THE EXAM TO REMAIN IN THE ABOS TITLE.
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
The Family Homelessness and Eviction Prevention Supplement (FHEPS) housing subsidy program assists families with children, and survivors of domestic violence at risk of entering or remaining in the shelter system, to maintain and/or secure permanent housing by issuing them a rental supplement in addition to their Cash Assistance (CA) shelter allowance.
Fheps
Centralized Determination Unit (FDCU) will perform eligibility determinations for all FHEPS applications referred by contracted or Legal Aid/Services, HRA's Benefits Access Center (BAC), Department of Homeless Services (FHEPS moves from shelter), HRA's Office of Domestic Violence Services (FHEPS moves from shelter) and finally Homebase for moves/transfers in the community.
The Homelessness Prevention Administration (HPA)/FHEPS Centralized Determination Unit (FCDU) is recruiting for one (1) Associate Benefits Opportunity Specialist I, to function as a FHEPS Supervisor, who will:
- Supervise FCDU staff that is responsible for the review and assessment of applications for the FHEPS housing subsidy, including in some cases payment of rent arrears and/or new apartment expenses, sent to FCDU by assigned community-based organizations (CBOs).
- Supervise and approve the processing of FHEPS applications including the authorization of payment of clients' rent arrears and/or new apartment expenses in a timely manner.
- Liaise with Benefits Access Centers (BACs) to ensure case actions are barriers or prevent the unit from approving FHEPS application are completed.
- Monitor the progress of work assignments to ensure timely delivery of services to client to prevent their eviction.
- Prepare, distribute, and maintain a control system for subordinate staff work assignments.
- Responsible for time and leave for subordinate staff.
- Possess a strong understanding of various databases, including the Paperless Office System (POS), HRA One Viewer, Welfare Management System (WMS), NYCWAY, and Cash Assistance eligibility to include budgeting.
Hours/Shift: 10am-6pm
Qualifications & Requirements
- A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting, providing either:
- a) client services.
- b) employment planning/counseling services which involves job development, skills assessment, and employment placement or other economic opportunity programming.
- A baccalaureate degree from an accredited college; plus eighteen months of full[1]time satisfactory experience working as a Benefits Opportunity Specialist; or
- A baccalaureate degree from an accredited college; plus eighteen months of full[1]time satisfactory experience as described in one (1) above.
- College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above. However, all candidates must have at least 18 months of full-time satisfactory experience working as a Benefits Opportunity Specialist or performing social/human services work as described in one (1) above.
Equal opportunity and legal notices
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
From City of New York's careers page, first listed on Rolev.ai on November 7, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this FHEPS UNIT SUPERVISOR role at City of New York, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the FHEPS UNIT SUPERVISOR role at City of New York?
The FHEPS UNIT SUPERVISOR posting at City of New York states compensation of $60,275 – $69,316 per year. Final pay may depend on location, experience, and interview evaluation on City of New York's official career site.
Where is the FHEPS UNIT SUPERVISOR job at City of New York located?
This FHEPS UNIT SUPERVISOR position at City of New York is located in New York City, NY. Always check City of New York's application page for specific state eligibility or relocation policies.
How do I apply for the FHEPS UNIT SUPERVISOR position at City of New York?
This listing links directly to City of New York's SmartRecruiters application page. You can apply directly on City of New York's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.