Field Engineer, Public Sector
- Pay
- $150,400 – $226,550 per year
- Location
- Honolulu, HI
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 30 days ago
Skills & highlights for this role
- TS/SCI clearance
- Python
- JavaScript
- API integrations
- data pipeline development
- customer-facing technical delivery
Also useful
- Kubernetes
- Helm
- Ansible
- CI/CD
- DevSecOps
Stated benefits & perks
- Health
- Dental
- Vision
- Retirement
- Learning stipend
About the role
As a Field Engineer on our federal AI projects, you'll work directly with our largest public sector customers to make sure their experience with Scale's technology is smooth and successful. You'll help these customers build production-grade data pipelines, working closely with our Product, Engineering, and Operations teams. This means learning each customer's use cases in depth and building the tools and documentation they need to grow.
The role sits at the intersection of customer delivery, product, and engineering. The ideal candidate is a generalist software engineer who enjoys working with clients, takes ambiguous problems and turns them into practical solutions, and collaborates closely with Product and Engineering along the way.
What You'll Do
- Build end-to-end data integrations that sync customer data to and from Scale's platform
- Work with customers' engineering teams to optimize data pipelines, including input on API endpoint design and input/output schemas
- Design and maintain playbooks, internal tools, documentation, and SDKs that set customers up for long-term success
- Partner with engineers and Operations to resolve technical blockers, debug delivery issues, and own technical escalations from customers
- Own the customer's technical experience throughout their time with Scale
- Work with Account Executives and Product Managers to identify customer-specific feature requests
- Develop expertise in large language models, 2D image annotation, and API integrations
- Represent Scale and engage with customers at major events
What We're Looking For
- Experience as a customer-facing engineer or in a similar hybrid role
- Hands-on technical experience working with clients in a pre- or post-sales capacity
- Development experience with Python, JavaScript, or other modern languages
- A strong engineering background, ideally in computer science, mathematics, or another quantitative field
- Strong project management and interpersonal skills
- The ability to present credibly to both executives and front-line engineers
- Comfort communicating across internal and external teams
- Intellectual curiosity, empathy, and the ability to move quickly
Nice to Have
- Experience in AI
- Experience working in classified environments
- Prior experience as a technical go-to-market resource
- Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and CI/CD
- Hands-on experience with Kubernetes and Helm charts
- Experience automating infrastructure with Ansible or similar tools
Pay and benefits
Compensation packages at Scale for eligible roles include base salary, equity, and benefits.
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training.
Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.
You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
The base salary range for this full-time position in the location of Washington DC/Hawaii is:
$180,550—$226,550 USD
The base salary range for this full-time position in the location of St. Louis/Suffolk is:
$150,400—$188,000 USD
Please Note
Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
Please Note
We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
About Us
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We comply with the United States Department of Labor's Pay Transparency provision.
Equal opportunity and legal notices
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at. Please see the United States Department of Labor's Know Your Rights poster for additional information.
From Scale AI's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the Field Engineer, Public Sector role at Scale AI?
The Field Engineer, Public Sector posting at Scale AI states compensation of $150,400 – $226,550 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Scale AI's official career site.
Where is the Field Engineer, Public Sector job at Scale AI located?
This Field Engineer, Public Sector position at Scale AI is located in Honolulu, HI. Always check Scale AI's application page for specific state eligibility or relocation policies.
What qualifications are required for Field Engineer, Public Sector at Scale AI?
For the Field Engineer, Public Sector role, Scale AI highlights experience with Python, JavaScript, API integrations, data pipeline development, customer-facing technical delivery. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Field Engineer, Public Sector position at Scale AI?
This listing links directly to Scale AI's Greenhouse application page. You can apply directly on Scale AI's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.