Field Food Service Specialist

About the role

We want you to join our team! If you enjoy coaching store teams, supporting food service programs, and maintaining high standards for food safety and quality, this opportunity could be for you.

You will provide food service and merchandising support to designated Circle K stores through training, scheduled store visits, quality assurance reviews, and equipment maintenance. You will help teams resolve issues, document findings, and implement improvements that support safe, consistent food service operations.

In this role, you will enjoy

• Hourly pay range of $25.00-$28.00.
• Medical, dental, and vision insurance.
• Company-paid basic life insurance, accidental death and dismemberment insurance, and short-term disability coverage.
• Optional supplemental life, long-term disability, accident, critical illness, and hospital indemnity coverage.
• 401(k) retirement plan with company matching contributions after meeting service requirements.
• Health Savings Account and Flexible Spending Account options.
• Paid vacation, personal time, and sick time according to company policy and eligibility.
• Tuition reimbursement of up to $5,000 annually for eligible job-related courses and degree programs.
• Employee Stock Purchase Plan with company matching contributions, subject to eligibility.
• Employee discounts on Circle K fuel, food, and drinks.
• Employee Assistance Program offering confidential counseling and work-life, legal, and financial resources.
• Employee well-being programs and resources.

Benefits are subject to eligibility requirements and applicable plan terms.

Your key responsibilities

• Lead training on current and new product offerings, emphasizing Food Safety and Quality Assurance (FSQA) and Hazard Analysis and Critical Control Points (HACCP) requirements.
• Oversee and support food service activities for new store openings, remodels, and Business Unit initiatives.
• Visit all assigned stores on a set schedule to monitor food safety, quality, and program execution.
• Address issues during store visits, provide immediate solutions, and support necessary improvements.
• Serve as a central contact for food service questions, using judgment to resolve issues and responding to calls as needed.
• Collaborate with Category Managers, Business Unit leadership, store teams, food service vendors, and merchandising experts to keep training materials effective, current, and aligned with company policies and standards.
• Partner with District Managers to address market needs and coach underperforming stores toward improvement.
• Identify training gaps and develop and facilitate sessions for specific markets or regions.
• Conduct troubleshooting sessions to help store teams resolve equipment and process issues.
• Create a cooperative learning environment that encourages feedback, shares best practices, and builds teams' ability to solve problems and grow their food business.
• Maintain a database of training sessions and store visits.
• Work closely with store management, Sales Associates, District Managers, and other internal departments to support food service operations.
• Inspect food and beverage equipment, including warmers, roller grills, microwaves, sandwich cases, condiment stations, beverage machines, bakery cases, and coolers.
• Monitor food temperatures and holding times against Circle K standards, notify the appropriate person of noncompliance, and address critical health violations immediately.
• Assess cleanliness throughout the store, including food preparation areas, sinks, restrooms, security areas, storage areas, garbage areas, and sanitation areas.
• Verify signage and pricing, review promotional materials, and evaluate stocking and inventory of key food safety supplies.
• Review store health requirements and support corrective actions when standards are not met.
• Prepare detailed, itemized reports documenting store conditions, compile an overall score for each store, and review findings with management.
• Perform monthly preventative maintenance, assist stores with reminders and resets, and calibrate dispensing equipment according to schedule.
• Supervise special projects and perform other assigned duties to support team goals.

You are good at

• Coaching and educating store teams.
• Building relationships and influencing others.
• Identifying issues and providing practical, timely solutions.
• Maintaining attention to detail when reviewing food safety, quality, and equipment conditions.
• Communicating findings, sharing feedback, and guiding improvement.
• Working independently with minimal direction and periodic supervision.

What you'll need

• High school diploma or GED.
• At least two years of food service industry experience.
• The ability to influence others and build effective working relationships.
• The ability to travel up to 80% within the local market.

Great if you have

• Education beyond high school.

Physical Requirements

• Sit for extended periods.
• Operate a computer keyboard and mouse for data entry.
• View a computer monitor.
• Hear and speak by telephone.
• Reach forward and overhead.
• Occasionally lift up to 20 pounds.

Work Environment

• Work areas with moderate noise levels.
• Natural and fluorescent lighting throughout work areas.
• Work performed with minimal direction and periodic supervision.
• Frequent travel to assigned stores within the local market.

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

• In English
• In Spanish