Field Implementation Specialist

The Opportunity

We're hiring a full-time Field Implementation Specialist to put Sharp on the ground inside the departments we serve.

This is the role that determines what a Sharp rollout actually feels like. You are the person walking into a briefing room and earning trust in the first ten minutes. You will execute our rollout system with discipline, represent Sharp Performance with excellence, and leave every department better prepared to engage with the platform than they were when you arrived.

This role is built for the road. Expect approximately three weeks per month traveling to customer departments: fly in, execute the rollout, fly out, do it again. You will operate independently, make decisions without waiting for perfect clarity, and own the experience the department has with Sharp.

What You'll Own

• Rollout Execution: Deliver Sharp's rollout system onsite with precision. Lead sessions, manage setup and breakdown, and engage department leadership and staff with confidence.
• First Impression of Sharp: You are the face of Sharp Performance in the room. How you carry yourself, how you communicate, and how you handle pressure shapes how a department feels about the platform from day one.
• Trust on the Ground: Earn credibility quickly with command staff and frontline personnel. Speak clearly to leadership. Speak honestly. Read the room and adjust without losing the standard.
• Post-Rollout Documentation: Complete all required post-rollout documentation and handoffs to the Customer Success Manager who owns the account. Capture what happened, what worked, and what needs follow-up.
• Field Feedback Loop: Bring real-world observations back to product, coaching, and leadership. The closer Sharp builds to what departments actually need, the more lives this work touches.

The deployment framework below exists to protect long-term performance

• Approximately 3 rollout weeks per month.
• No more than 16 consecutive days of travel before a mandatory home week.
• A maximum of 11 travel weeks per quarter.
• Non-deployment blocks longer than five business days need 30 days' notice so rollouts can be scheduled around them.

This role is not for everyone. You will thrive if you

• Stay composed when expectations are high and variables are shifting.
• Communicate with clarity and conviction, whether speaking to leadership or frontline personnel.
• Treat the road as part of the job, not an inconvenience.
• Prefer ownership over supervision.
• Care deeply about serving those who serve others.
• Are comfortable speaking to a room that does not engage with you.