Field Labor Analyst III

About the role

Location Zip Code: 84604

Job Family: Workforce Planning

The future of pest control is smarter, more connected, and powered by innovation, and Aptive is helping lead the way. As we continue to grow, we're building technology-driven solutions, data-informed programs, and innovative ways of working that are transforming how pest control is delivered at scale.

We're looking for a Field Labor Capacity Analyst III to help us shape what comes next. This is a full-time position located in Provo, UT or Remote for someone who brings curiosity, creativity, and a passion for solving complex challenges. You'll have the opportunity to make a meaningful impact, work alongside talented teams, and help build programs and solutions designed for the future.

Responsibilities include

• Build and improve workforce capacity models that connect Field demand to productive hours, staffing requirements, and workforce supply
• Evaluate short- and long-term labor capacity strategies and recommend staffing approaches to leadership
• Partner with Forecasting to improve forecasting methods, backtest changes, assess uncertainty, and run scenario analysis across operating conditions
• Assess hiring timing, attrition, training capacity, productivity, and operational constraints, and recommend actions based on labor cost, service impact, and feasibility
• Define model validation standards and technical controls, and review material model changes
• Use SQL and AI-assisted scripting to build reliable, well-documented analytical workflows
• Present clear recommendations to senior leaders and align planning assumptions across teams
• Mentor analysts in modeling, validation, and analytical judgment

Requirements

• 5+ years of experience in workforce planning, forecasting, capacity analysis, or operations analytics
• At least 2 years independently owning a forecasting or capacity model and its recurring planning process
• Advanced knowledge of labor capacity planning, demand forecasting, scenario modeling, and staffing strategy
• Ability to connect service demand, service times, utilization, shrinkage, workforce readiness, and labor costs in one model
• Experience evaluating forecast accuracy, bias, uncertainty, and model limitations
• Advanced spreadsheet modeling skills and strong working proficiency in SQL
• Experience using AI-assisted development tools (such as Codex, Claude, or app scripting) to build and maintain models; writing code from scratch is not required
• Knowledge of model governance, documentation, and version control
• Sound judgment when data is incomplete or assumptions are uncertain
• Strong communication skills and the ability to influence cross-functional decisions without formal authority
• No college degree required; coursework or certifications in workforce planning, analytics, statistics, or process improvement are a plus

What we offer

• Annual merit bonus
• Medical, dental, and vision plans
• Pet insurance, life insurance, and EAP benefits
• 401(k) with employer match up to 4%
• Paid holidays and paid time off
• Opportunities for growth and advancement

An upbeat, innovative, and collaborative company culture, and much more! Aptive Intelligent Pest Control™ is redefining the industry with a smarter, more proactive approach to pest control. By analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, Aptive tailors treatment plans to help homeowners stay one step ahead. We geek out so our customers don't freak out. You never thought bugs could be this cool.

Our culture is built on accountability, discipline, and high integrity-we work hard and have fun doing it. Aptive has been recognized for both its impact and workplace culture, including Inc. Magazine's Best in Business and Best of State, Glassdoor's Top 100 U.S. Workplaces, and Entrepreneur Magazine's Best Companies in America. And we're just getting started.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.