Field Operations Manager
- Pay
- $70,000 – $75,000 per year
- Location
- Silicon Valley, Cupertino, Palo Alto, San Jos… · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Listed
- 21 days ago
Skills & highlights for this role
- fleet operations
- driver supervision
- data-driven service improvement
Also useful
- transit technology platforms
Stated benefits & perks
- Medical
- 401k match
What You'll Do
- Run the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
- Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
- Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.
- Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.
- Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
- Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.
Who You Are
- is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
This is a fully in-person position with the expectation that you will be onsite 5 days per week:
Who You Are
- Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.
- Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.
- Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
- Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.
- Mission driven, motivated by expanding access to transportation and improving how communities move.
- Based in the Bay Area area, ready to be onsite 4-5 days a week.
Compensation and Benefits
- Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
- Salary Range: $70,000-$75,000
- We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching
Ready to join the ride?
Via is an equal opportunity employer.
About Via
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Field Operations Manager on Via's Transit-as-a-Service (TaaS) Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage daily operations while driving continuous improvement and growth of our services.
This is a fully in-person position with the expectation that you will be onsite 4-5 days per week:
From Via's careers page, first listed on Rolev.ai on October 20, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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More at Via
All Via jobsCommon questions
What is the salary for the Field Operations Manager role at Via?
The Field Operations Manager posting at Via states compensation of $70,000 – $75,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Via's official career site.
Where is the Field Operations Manager job at Via located?
This Field Operations Manager position at Via is located in Silicon Valley, Cupertino, Palo Alto, San Jos… (On-site). Always check Via's application page for specific state eligibility or relocation policies.
What qualifications are required for Field Operations Manager at Via?
For the Field Operations Manager role, Via highlights experience with fleet operations, driver supervision, data-driven service improvement. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Field Operations Manager position at Via?
This listing links directly to Via's Greenhouse application page. You can apply directly on Via's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.