Field Risk and Service Communications and Recognition, AVP

About the role

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

Morgan Stanley is committed to helping its employees build meaningful careers and we strive to be a place for people to learn, achieve and grow.

Position Summary

This position will work closely with Home Office Senior Leadership, Regional Business Leadership teams as well as various business partners throughout Wealth Management. The candidate will focus on national communications, field service recognition and other Field Risk and Service initiatives.

Primary Responsibilities

• Support Field Risk and Service National Communications, including strategic, content development and end-to-end execution logistics
• Facilitate administrative communications on live, national Zoom webinar calls, including delivery of key updates and facilitation of real-time Q&A to ensure clarity, engagement, and effective issue resolution.
• Write employee communications and create leadership materials (e.g., meeting decks, emails, leader talking points)
• Support the National Field Risk and Service Recognition program for 8000+ employees, including budget management, service leadership guidance, intranet/Jive site management, and execution of annual Recognition Week (e.g., leadership messaging, 1585 ticker, social media, and national events).
• Coordinate and administer the annual National Service Champion program, including nomination, vetting, selection, and promotion/communications including video announcement.
• Program-manage Field Risk and Service in person conferences and events, including Risk and Service Leadership and Support Professional events.
• Build and maintain strong partnerships with Regional Risk and Service Leadership teams
• Support ongoing recurring meetings (e.g., Service Excellence, Quarterly Market Risk and Business Service Officer, and Field Risk and Service Town Hall).
• Lead strategic initiatives by planning and managing multiple workstreams, timelines, and stakeholder communications.

E x per i ence

• Bachelor's Degree (BA or BS)
• Minimum 3 -5 years Financial Services experience
• Wealth Management Field or related industry experience helpful
• Internal and external communications

Skills Required

• Own, manage, and deliver projects in a professional business environment
• Develop, maintain, and leverage key strategic relationships
• Highly motivated with a strong work ethic
• Strong written and verbal communication skills
• Strong strategic, analytical, process-oriented, problem-solving/issues-resolution skills
• Strong organizational skills, attention to detail and excellent follow up skills
• Ability to work independently in face paced deadline driven environment
• Ability to leverage new tools, adapt to new workflows and remain agile in a changing environment
• Proficiency with AI tools
• Proficient knowledge of Microsoft Office (e.g. Excel, Word, PowerPoint, Outlook, Teams)

What You Can Expect from Morgan Stanley

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years.

Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.

At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences.

We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste into your browser.

Pay and benefits

Expected base pay rates for the role will be between $85,000 and $140,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.