Field Service Coordinator

What's In It For You

• Flexible, independent work environment where you will manage a monthly schedule
• Access to best-in-class resources, tools, and technology
• Grow your income as you drive growth
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
• Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more!

What You Will Do

• Coordinate and prioritize scheduling activities for the Field Service team to ensure customer needs are met efficiently.
• Serve as a key point of communication regarding personal coverage, call handling, response times, and service protocols.
• Support onboarding and training efforts by coordinating with HSE and Training departments for new employees.
• Maintain accurate records, schedules, and supporting documentation for field service operations.
• Assist with administrative projects and other duties as assigned to support the overall success of the Field Service team.

Minimum Qualifications

• High school diploma, GED, or equivalent required
• Strong customer service and relationship-building skills, including the ability to communicate information effectively and provide guidance when needed.
• Professional demeanor with excellent interpersonal skills.
• Basic knowledge of industrial safety practices.
• Strong organizational, planning, and time management skills.
• Analytical and problem-solving abilities.
• Intermediate verbal and written communication skills.
• Basic mathematical skills.
• Ability to execute strategies and support departmental initiatives.
• Ability to prioritize work, determine goals and objectives, and manage multiple tasks effectively.
• Strong computer proficiency, including Microsoft Office applications and other business software used for communication, reporting, and data management.
• Ability to work independently with minimal supervision.
• Ability to work extended hours, including more than 8 hours per day or 40 hours per week, as business needs require.
• Ability to read, write, and speak English fluently.
• Commitment to following all company and safety policies, promoting safe work behaviors, and proactively addressing unsafe conditions.
• Immigration sponsorship is not available for this position.

Physical Demands

• Frequent use of computers, keyboards, and office equipment
• Typing, data entry, and document preparation
• Communicating effectively in person, by telephone, and via electronic communication
• Occasional lifting of office materials and supplies

Preferred Qualifications

• Two or more years of coordinator support or coordination experience.
• Experience supporting field operations, service organizations, or customer-facing teams.
• Experience preparing reports, spreadsheets, presentations, and other business documentation.

Our Commitment to Diversity and Inclusion

We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.