Field Service Engineer

About the role

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there's a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you.

At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we'll be proud to have you on the journey.

Do we have your attention? Keep reading.

Do you love to travel? Passionate about serving as a brand ambassador? Feel fulfilled by solving technical challenges? Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations.

We offer rewarding, challenging opportunities throughout the world, across multiple packaging segments. If you are energized by providing best-in-class customer experiences and strive for advanced technical skills, we want to talk to you.

At Statco-DSI, a subsidiary of ProMach's Process business, we have a longstanding reputation in the industries we serve. We offer an extensive portfolio of integrated solutions in sanitary equipment, systems, design/build, engineering services and software to optimize processing line performance and deliver maximum uptime to our customers.

As an industry leader and one of the largest sanitary process equipment distributors in North America for the dairy, food, beverage and bio-pharmaceutical industries, we have ten sales & engineering offices strategically located throughout the United States with a national network of more than 150 sanitary process professionals.

Do we have your attention? Keep reading.

As part of our Caser Shop team, you will work both in shop and at customer locations to help maintain and retrofit our custom solutions in the field. When you do not have to travel, you will work in the shop with the team.

Are you motivated by this work?

• Utilize machine shop knowledge to maximize equipment functionality in the field
• Provide time-sensitive solutions to increase customer uptime and efficiency
• Building relationships with customers
• Participate in various stages of the assembly process to thoroughly understand the equipment and how to best support customers
• Use AutoCAD assembly drawings to guide service
• Complete each job safely, on time and within budget guidelines

What's in it for you?

• There's no monopoly on innovative ideas or limits to how far you can advance with our team.
• We offer an open, communicative environment that fosters individual initiative.
• We pride ourselves in being a company where people are happy and choose to build a career.

• In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck.
• The education and experience you bring to a role with us matters.
• Placement within our salary range is determined based upon years of directly relatable experience for your position.
• These components, along with local and national compensation survey data, contribute to deciding a candidate's potential starting rate of pay.

Total compensation includes your pay, potential short-term incentive opportunities, comprehensive medical/dental/vision programs, as well as life insurance, disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment!

• Base Salary Range: $58,240 - $99,840
• If this sounds like you, we want to connect!

• Two (2) or more years in a similar role within sanitary manufacturing environments
• Ability to travel to customer sites for installation work (50% travel)
• Clean Motor Vehicle Report with a good driving record
• Intermediate level knowledge and experience with pneumatic valves and cylinders
• Intermediate knowledge of and experience with PLC based controls
• Familiarity with manufacturing sites and use of power tools
• Welding experience on stainless steel preferred

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!

What's in it for you?

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment!

Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.