Field Service Engineer

About the role

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

Keep advanced manufacturing running. As a TRUMPF Field Service Engineer, you'll install, troubleshoot, and maintain CNC machines at customer sites across the country. You'll use your mechanical, electrical, and software skills to diagnose problems, get equipment operating reliably, and help customers understand their machines. You'll also work with TRUMPF product support and other teams to solve complex issues and share what you learn.

This position requires travel 100% nationwide, including overnight stays and occasional weekends and international travel.

At TRUMPF, you benefit from a true wealth of experience and ability to discover many new locations - as you look after our customers' machines.

Duties & Responsibilities for Field Service Engineer

• Work closely with customers and machines to ensure equipment operates within expected tolerance
• Work carefully with the Product Support for technical assistance and provide them with diagnostic feedback
• Use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties
• Read and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentation
• Assemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipment
• Accurately report technical conditions and information of machines to PSG and management
• Interface with cross functional work teams such as applications, sales, engineering, production, etc.
• Provide onsite training to customers for operation and/or repair of machines
• Submit organized and helpful service reports for each repair mission

Experience for Field Service/Product Support Group Engineer

• Mechanical and electrical hands-on work experience, as well as in Computer software, electronics, digital circuits, wiring and hydraulics
• Must have and maintain a clean and valid driver's license and record.

Benefits Working at Trumpf

• Retirement: 401(k) With generous company match
• Health & Wellness: Comprehensive medical, dental, and vision benefits with employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependents
• Education Assistance: Tuition reimbursement and student loan guidance to support your continued learning
• Family Support: Paid family and parental leave programs, plus comprehensive reproductive and family health resources
• Work-Life Balance: Paid time off available from day one, plus 11 paid company holidays
• Income Protection: Company-paid life insurance at two times base salary, along with short- and long-term disability coverage
• Additional Programs: Gym membership subsidy, employee referral bonuses, recognition awards, and a scholarship program for employees' children
• Career Development: Learning path and growth opportunities through level advancements
• Travel Benefits: Per-diem, loyalty points, rental vehicle program

Pay Range: $27.94 - $44.24

This role is part of a career level and pay ranges vary by level, offered amount would be associated with level in which you are hired for.

Trumpf

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