Field Service Specialist - Industrial Automation

About the role

Automation & Factory Solutions (AFS), a SunSource company, helps manufacturers improve productivity, efficiency, and performance through innovative automation technologies, industrial products, and engineered solutions. We partner with customers across North America to solve complex manufacturing challenges, optimize processes, and implement safe, efficient solutions tailored to their unique needs. Through our network of local branches, we provide customers with stocking inventory, technical support, training, and dedicated sales teams to keep their operations moving forward.

We are currently seeking a motivated an Automation Field Service Specialist to join our expanding Automation and Factory Solutions Division (AFS) technical services team and contribute to the growth of the division’s service offerings. This role offers a unique blend of hands-on technical work and customer interaction, ideal for developing engineers who are looking to grow their career in industrial automation.

As a key member of our Technical Services team, you'll

• Leverage your knowledge with PLCs, motion control systems, or robotics to solve our customers’ automation challenges
• Manage multiple service projects, from proposal writing to implementation
• Provide best-in-class service to maintain strong customer relationships, combining technical knowledge with excellent customer service skills
• Contribute to our division's growth by identifying new opportunities and potential leads
• Continuously learn and adapt to emerging trends in automation technology

This position offers a path of career advancement, offering opportunities to:

• Progress towards senior technical / engineering roles
• Hone knowledge of cutting-edge industrial automation technologies
• Develop a unique skill set that bridges engineering expertise and customer management
• Learn from a seasoned, knowledgeable team of automation / electrical engineers
• If you're passionate about engineering, thrive in a customer-facing environment, and are eager to grow your career with a leading industrial distributor, apply now!

For this role, we are seeking candidates in the Eastern St. Louis, MO area to accommodate ease of travel to customer sites around Missouri, Illinois, and Indiana. When not engaged in work related travel to customer sites or corporate facilities, this position offers a remote work arrangement however, travel could be as much as 70+% depending on work volume.