Field Service Technician 1
- Pay
- $23 – $26 per hour
- Location
- Buffalo, NY (Remote) · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 1+ year
- Listed
- 29 days ago
Skills & highlights for this role
- valid driver's license
- electronic gaming device repair
- network troubleshooting
- preventive maintenance
Also useful
- Microsoft Office
- schematic reading
Stated benefits & perks
- Dental
- Vision
- 401k match
- Tuition
About the role
Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
THIS IS AN URGENT NEED IN BUFFALO, NY This will be 1st shift and the workdays will be Friday through Tuesday, off on Wednesday and Thursday. In this Customer facing role you will.... Perform Preventative maintenance on VLT's (Video Lottery Terminals), ETG's (Electronic Table Games), and equipment, keeping in accordance with Gaming Commission and company standards and specifications.
Ensure proper operations of the VLT's, and ETG's via diagnostic tests, software settings, and functional testing Navigate Management Terminal (MT) daily to verify VLT status Where applicable, assemble and prepare accessories for installations per change order.
Complete accurate Incident Reports in accordance with the Gaming Commission and company standards Complete required maintenance records in a clear and precise manner Complete detailed daily/weekly tech logs Adhere to L&W's Field Service established standards, policies, and procedures Follow L&W's safety procedures (vehicle safety, loading games, ladder use, and electricity) Ensures all tools and equipment used are kept in proper, safe, and working condition Stay current with all Light & Wonder Field Advisories and eLearning Review customer issues with management, and technical lead as they arise
Qualifications
Must be at least 21 years of age, maintain a valid driver's license, and be able to obtain and maintain gaming licenses as required One year experience in the assembly, testing, and repair of electronic gaming devices, or six months experience and related gaming school certificate of completion, or equivalent.
Perform basic troubleshooting techniques in isolating and correcting problems down to an assembly level Basic knowledge of electricity, electronics, and mechanics of gaming type devices Basic understanding of network communication, and network troubleshooting Must be able to lift and carry 50 lbs. on a regular basis for short distances Transport heavy equipment using proper moving devices Demonstrate safe and proper use of hand tools and power tools Basic knowledge of PC operation, and security risks relating to PC operation Basic Microsoft Office skills (Outlook, Word, Excel, and Power Point) Ability to read and understand Light & Wonder schematics and service manuals Able to prepare conversion projects or installations with limited or no supervision Ability to maintain good customer relations, both internally and externally Basic knowledge of current Light & Wonder gaming devices to the assembly level Good problem-solving skills Travel requirements may include working at other facilities within our department Shift assigned may be 1st, 2nd or 3rd shift
Compensation
The pay range for this role is $23.00 - $26.00 per hour., with eligibility to receive other supplemental earnings such as over-time. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, specific work geography, as well as internal equity and alignment with market data.
As a member of the L&W team, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid vacation, a generous 401(k) plan, tuition assistance, and much more. * This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job.
The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
Qualifications
Education Must have a high school diploma or equivalency. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
If your position requires you to work in the field, production, and/or warehouse, it is mandatory that you use the approved Personal Protective Equipment.
Equal opportunity and legal notices
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
From LNW's careers page, first listed on Rolev.ai on October 11, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Field Service Technician 1 role at LNW?
The Field Service Technician 1 posting at LNW states compensation of $23 – $26 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on LNW's official career site.
Where is the Field Service Technician 1 job at LNW located?
Yes, this Field Service Technician 1 opening at LNW is listed as Buffalo, NY (Remote) (On-site). Always check LNW's application page for specific state eligibility or relocation policies.
What qualifications are required for Field Service Technician 1 at LNW?
For the Field Service Technician 1 role, LNW highlights 1+ year of relevant experience; experience with electronic gaming device repair, network troubleshooting, preventive maintenance. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Field Service Technician 1 position at LNW?
This listing links directly to LNW's Workday application page. You can apply directly on LNW's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.