Field Service Technician 1
- Pay
- $20 – $25 per hour
- Location
- Seattle, WA · Hybrid
- Job type
- Full-time
- Level
- Entry level
- Experience
- 1+ year
- Education
- High school diploma or equivalent
- Listed
- 30 days ago
Skills & highlights for this role
- valid driver's license
- electrical and mechanical installation
- equipment diagnosis and repair
- customer equipment training
About the role
As a Field Service Technician, you'll represent our company at customer sites, ensuring mailroom/software/locker equipment is expertly installed, maintained, and performing at its best. This role involves traveling to various locations to install, service, and upgrade mailroom/software/locker equipment, while diagnosing and resolving technical issues to keep systems running smoothly.
You'll also train customers on proper equipment use and maintenance, helping them maximize value from our products. In addition to your technical skills, you'll serve as a trusted advisor-listening to customer needs, offering tailored solutions, and identifying opportunities to enhance their experience.
Clear communication, effective documentation, and managing service tools and inventory are key to your success in this impactful role. Your role in our future Install, service, or upgrade equipment onsite at customer locations. Diagnose and troubleshoot technical issues, providing effective solutions. Collaborate with customers to understand requirements and offer technical recommendations.
Provide training and guidance on product operation and maintenance. Perform routine maintenance and manage stock of replacement parts. Document technical issues for escalation and evaluate customer needs for additional products or services.
Qualifications & Requirements
- High School Diploma/GED or equivalent work experience, with 1-2 years in electrical/mechanical installation and repair.
- 1-2 years of customer service experience, with strong communication skills for interacting with customers and teams.
- Ability to diagnose, repair equipment, and solve problems independently.
- Strong organizational skills, attention to detail, and adaptability to changing priorities.
- Willingness to travel up to 100% to customer sites, with a valid driver's license and clean driving record.
- Capable of lifting or moving 55 lbs with or without accommodation Knowledge gaps can be filled.
- Even if you don't satisfy every single requirement or meet every qualification listed, we still want to hear from you.
- Harness your passion for technology.
- Apply now. #LI-NB1
Additional Information
This posting is for an existing vacancy. We use AI-enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans. Rewards & Benefits Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle. Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program. Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme. Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Smart Work at Quadient At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement.
Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you'll be part of a dynamic, people-first community that drives success together. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.
They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We're a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. We will consider any reasonable modifications to the interview process. People. Connected.
About the Company
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.
It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.
Equal opportunity and legal notices
If you require any assistance with the application process, please email us at Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.
From Quadient's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Field Service Technician 1 role at Quadient, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the Field Service Technician 1 role at Quadient?
The Field Service Technician 1 posting at Quadient states compensation of $20 – $25 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Quadient's official career site.
Where is the Field Service Technician 1 job at Quadient located?
This Field Service Technician 1 position at Quadient is located in Seattle, WA (Hybrid). Always check Quadient's application page for specific state eligibility or relocation policies.
What qualifications are required for Field Service Technician 1 at Quadient?
For the Field Service Technician 1 role, Quadient highlights 1+ year of relevant experience; a high school diploma or equivalent; experience with electrical and mechanical installation, equipment diagnosis and repair, customer equipment training. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Field Service Technician 1 position at Quadient?
This listing links directly to Quadient's SmartRecruiters application page. You can apply directly on Quadient's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.