Field Service Technician

About the role

What will your day as an Robotics Service Engineer within stow Robotics look like? Challenge is already assured! Below is an overview of the challenges you face within this role in our organisation.

• You performs all the necessary tests, repairs, and maintenance of the technical installations at customer sites (this can be done national and/or international).
• As part of the helpdesk team you provide telephone support to end users and integrators in a limited 24/7 time schedule in a rotating schedule.
• You are responsible for PLC software (Beckhoff) configuration and live testing. Affinity with software is recommended.
• Training of end users and integrators, at customer site and at Movu Robotics.
• You assists the Commissioning team during installations.
• Detection commercial Service opportunities at current clients
• Travelling across US will be part of the schedule, with a few overnights a week
• Projects across the country doesn't scare you off

Qualifications & Requirements

Who are we looking for?

• You have a bachelor's degree in electromechanics or equivalent through experience
• You're willing and able to travel to project sites across the USA and Canada consistently; your travel percentage averages 90%
• Projects abroad do not scare you off
• Computer skills: MS Office + Teams
• You are sociable, eager to learn, driven and cheerful
• You are not afraid of heights

Additional Information: What do we offer you?

• PTO, sick leave, & paid holidays
• Medical, Dental and Vision Insurance (Platinum BCBSIL with Illinois fertility coverage)
• Company paid Short- and Long-Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Accidental Death & Dismemberment
• 401K with employer match, currently 4%
• Partial Tuition Reimbursement after 12 months
• Gross Salary

Quality, Safety, Health, Environment, Compliance

Every employee at stow contributes to a safe and compliant work environment. We set the example and motivate each other to work safely, efficiently, and in a qualitative way. stow's standards, policies, instructions, and local legislations are there to guide our decisions.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.