Field Service Technician - Orlando
- Pay
- $33 – $46 per hour
- Location
- Orlando, FL
- Listed
- Today
The Challenge
- Installation & Customer Training (On-Site)
- Equipment Installation: Travel to customer sites to unpack, install, commission, and calibrate new 3D printing systems.
- User Training: Conduct structured on-site training sessions for new and existing customers. You will teach them how to operate the machinery, utilize software, and perform basic maintenance.
- Demonstrations: Perform live product demos to inspire confidence in the technology and ensure the customer team is fully up to speed.
- Break-Fix & Maintenance (On-Site)
- Rapid Response: Act as a deployable resource for customers facing downtime, often traveling on short notice to perform urgent repairs.
- Preventative Maintenance: Manage a schedule of annual maintenance visits, ensuring all warrantied customers are serviced within their 90-day target window.
- Troubleshooting: Employ critical thinking to diagnose electromechanical issues and achieve "single visit resolutions" to minimize travel and downtime.
- Logistics & Reporting
- Visit Volume: Execute a high volume of activity.
- Travel Management: Independently manage a complex travel schedule (flights, trains, hotels, rental cars) and submit expenses on time.
- Documentation: Maintain meticulous records of installations, training sessions completed, and repairs in Salesforce.
Your Profile
- Bachelor's degree or equivalent in a STEM -related field
- You have hands-on repair experience
- You have a valid passport
- You are capable of performing job function utilizing written procedures, verbal instructions and visual aids
- Ability to work independently with little direct supervision while traveling 80+% of the time
- You are located in close proximity the Newark Airport.
Bonus Skills
- Experience in Dental/Medical applications
- Experience with CAD/CAM
- Experience with 3D printing technologies and materials.
Our Benefits & Perks
- Robust equity program to build future wealth through RSUs
- Comprehensive healthcare coverage (Medical, Dental, Vision)
- 401K matching and access to financial advisors
- Generous paid Parental Leave (up to 16 weeks)
- Tenure-based paid Sabbatical Leave (up to 6 weeks)
- Regular sponsored professional development opportunities
- Many opt-in culture events across our diverse community
- And of course… unlimited 3D prints
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
Compensation
Equity is a big part of the compensation package at Formlabs - every employee receives equity because everyone contributes to building the company. We have a lot of confidence in the products we're building and the impact we're making, and you should too.
Base pay is the other part of our compensation package, and it is carefully determined based on your skills, experience, and expected impact. Equity and base pay combine to make up your total compensation package at Formlabs.
The hourly base pay range for this role is: $33.20 - $45.83 USD
About Formlabs
Do you want to change how the world creates?
At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and manufacture faster than ever before.
We're a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you're ready to shape the future of fabrication, come build it with us.
As the dedicated Field Service Technician for Formlabs, you will be the primary technical point of contact and face of our company across the North America. This is a role where you will be traveling 80% or more of the time.
You will be responsible for the full lifecycle of the customer's on-site experience: from the initial installation and commissioning of equipment to delivering comprehensive user training and performing critical repairs. You are not just fixing machines; you are empowering customers to use them.
Equal opportunity and legal notices
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
From Formlabs's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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More at Formlabs
All Formlabs jobsCommon questions
What is the salary for the Field Service Technician - Orlando role at Formlabs?
The Field Service Technician - Orlando posting at Formlabs states compensation of $33 – $46 per hour. Final pay may depend on location, experience, and interview evaluation on Formlabs's official career site.
Where is the Field Service Technician - Orlando job at Formlabs located?
This Field Service Technician - Orlando position at Formlabs is located in Orlando, FL. Always check Formlabs's application page for specific state eligibility or relocation policies.
How do I apply for the Field Service Technician - Orlando position at Formlabs?
This listing links directly to Formlabs's Greenhouse application page. You can apply directly on Formlabs's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.