Field Supervisor - Data Centers

About the role

If being a part of a world-class organization that operates in some of the most advanced technological environments around the world sounds like a dream job, Network Connex might be the right fit for you! You’ll be part of a team working together to solve customer problems every day, with compensation and benefits that are an investment in your career, financial future, and overall well-being.

In addition to competitive base pay, Network Connex offers a comprehensive benefits package designed to support your physical, mental, and financial health you can begin participating in our programs on the first of the month following your start date.

Join our Vanguard 401(k) plan, with immediate vesting and a generous company match to help you build long-term financial security. Our team also enjoys 10 paid company holidays, a generous PTO accrual schedule, and access to discounts on useful products and services.

The Field Supervisor is a vital role within Network Connex, responsible for ensuring the successful delivery of technology solutions and services to commercial and government clients. This role is focused on instilling the company's culture at the field level, measuring success through customer satisfaction, budget performance, and team morale. The supervisor will oversee Foremen and Lead Technicians, ensuring adherence to quality standards and effective project management.

Responsibilities

• Ensure consistency in delivery among Foremen.
• Ensure conformance to Network Connex quality standards.
• Ensure effective use and projection of manpower.
• Develop good customer relation skills in Foremen.
• Develop budget knowledge and budget control practices.
• Enhance Foremen's abilities to recognize and procure change orders.
• Utilize project management tools to manage projects.
• Promote and teach strategic thinking.
• Ensure Foremen process paperwork correctly and efficiently.
• Establish guidelines for and promote field engineering.
• Establish project ownership among Foremen.
• Establish the value proposition of the Operations Supervisor to field personnel.
• Perform site surveys to augment the Pre-Sales Engineering Department.
• Provide project status reports to management.
• Demonstrate ability to manage and motivate personnel effectively.
• Evaluate Foremen and lead technicians and provide regular feedback on performance.
• Ensure the ITS Operations Department is meeting the goals and objectives of the company.

Requirements

• 5 years of related industry experience.
• Knowledge of fiber terms and troubleshooting is needed.
• Ability to drive a company vehicle throughout the day.
• High School Diploma or GED required.

Nice-to-haves

• BICSI Technician certification
• Industry manufacturer certifications
• OSHA30 safety certification
• HILTI powder actuated tools certification
• Confined Space certification
• EEOC-Minority/Female/Disability/Veteran