Field Technician

About the role

If being a part of a world-class organization that operates in some of the most advanced technological environments around the world sounds like a dream job, Network Connex might be the right fit for you! You’ll be part of a team working together to solve customer problems every day, with compensation and benefits that are an investment in your career, financial future, and overall well-being.

In addition to competitive base pay, Network Connex offers a comprehensive benefits package designed to support your physical, mental, and financial health you can begin participating in our programs on the first of the month following your start date.

Join our Vanguard 401(k) plan, with immediate vesting and a generous company match to help you build long-term financial security. Our team also enjoys 10 paid company holidays, a generous PTO accrual schedule, and access to discounts on useful products and services.

The Field Technician supports data center operations under the direct supervision of an assigned mentor technician. This entry-level role is limited to performing less complex, non-technical tasks such as material management, site escorts, and other non-technician scope activities while gaining exposure to data center environments, safety procedures, and industry standards. The trainee may support short-term project labor as assigned.

Other duties, responsibilities, and qualifications may be required or assigned. This position requires fieldwork, which may include overtime, weekends, holidays, and off-hours. Travel is required.

Job Duties and Responsibilities

• Performs less complex, non-technical tasks including material management, site escorts, and other duties outside of technician scope.
• Not permitted to perform capacity-critical or technical tasks without a mentor technician present for direct supervision.
• Run and install DC Power cable.
• Installation of structure (Ladder rack, Aux Bar, Fiber tray).
• Installation of 2v and 12v Battery Racks.

What You'll Learn as a Field Technician

• Gain knowledge of basic tools, construction practices, and communication networks.
• Gain knowledge of cable installation quality assurance and quality control practices.
• Gain knowledge of fiber optic cable types, construction, and manufacturer specifications to prevent cable damage.
• Gain knowledge of ISP racks, cabinets, ladder rack, fiber guide systems, and termination panels from various manufacturers.
• Gain knowledge of cable testing procedures and test equipment.
• Gain knowledge of inside plant safety measures.
• Gain knowledge of data center security processes and adherence to established protocols.

Education and Experience

• 1 to 5 years of DC Power experience (This is not a must we will train but preferred).
• 1+ years of documented industry experience
• Basic technical skills at entry level.
• Relevant experience includes work in a similar industry or roles with comparable essential duties
• High School diploma or GED required
• Ability to pay close attention to detail and make sound decisions based on available information
• Valid driver’s license with a satisfactory driving record
• Ability to multitask and remain organized under pressure

Physical Requirements

• Ability to sit, climb, balance, stoop, kneel, crouch, and crawl
• Ability to lift up to 75 pounds
• Ability to work in all weather conditions
• EEOC-Minority/Female/Disability/Veteran