Field Technician - Dallas-Fort Worth Metroplex

Responsibilities

As a Field Technician, you will

• Provide support to customers during product deployment and post-sales phases
• Assist sales teams in providing on-site demos to potential customers
• Monitor and observe the operation of customer robot fleets to ensure optimal performance
• Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer
• Document operational data and generate reports to track performance
• Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement

Other Information

• Slip Robotics headquarters are located in Atlanta, GA just northeast of the perimeter.
• This role is to be on-site near Denton, Texas.
• This position will require ~75% regional travel.

Requirements

• High school diploma or equivalent. Associate’s degree, technical certification, relevant experience or coursework in mechanical, electrical, or software fields is a plus.
• Proactive and self-motivated with the ability to work independently and adapt to changing situations.
• Familiarity with mechanical, electrical, or software systems, gained through work experience or educational background.
• Strong problem-solving skills and the ability to think analytically in fast-paced operational environments.
• Excellent communication skills to effectively interact with customers and internal teams
• Detail-oriented with strong organizational skills to prioritize tasks and manage multiple projects simultaneously.
• Ability to troubleshoot and work independently and as part of a team
• Good driving record and reliable transportation to and from job locations
• Willingness to travel occasionally for on-site visits (approximately 20% regional travel).
• Ability to lift up to 50 lbs and work on feet for extended periods.
• Valid driver’s license and driving record meeting company insurance standards
• Ability to pass and maintain a DOT medical certification (DOT physical)

Benefits

• Innovative Environment: Work on groundbreaking robotic systems that are shaping the future of logistics.
• Collaborative Team: Be a part of a passionate, talented team where your input and expertise matter.
• Professional Growth: Opportunities to learn, grow, and advance in the exciting field of robotics and automation.