Finance Transformation Manager

Position Overview

Alarm.com (ALRM) is a profitable, growing technology company delivering cloud-based software and connected device solutions in the Internet of Things (IoT) space. As we continue to grow and scale globally, our ERP and finance systems are critical to operational efficiency, financial accuracy, scalability, and cross functional alignment across the organization.

We are seeking a Finance Transformation Manager to support key initiatives within Alarm.com's Finance Transformation program, with a focus on business process improvement, change management, testing, adoption, and ERP transformation execution. This individual contributor role will help support modernization efforts across finance operations, with a primary focus on Order-to-Cash (OTC) transformation initiatives.

This role is ideal for someone with experience participating in finance transformation or ERP initiatives who enjoys cross functional collaboration, process improvement, and driving execution across business critical programs.

The Finance Transformation Manager will partner closely with Finance, Accounting, Engineering, Billing, Operations, and external implementation partners in a highly visible and collaborative environment.

What You'll Do

• Drive and support Finance Transformation initiatives focused on ERP modernization, process improvement, and operational scalability
• Partner with Finance, Accounting, Billing, and Operations teams to analyze current state processes and help define future state workflows
• Coordinate change management activities including stakeholder engagement, communication planning, user readiness, training support, and adoption efforts across Finance and G&A teams
• Facilitate and participate in testing activities including business validation, user acceptance testing (UAT), issue tracking, and readiness assessments
• Help ensure finance process requirements are clearly documented, aligned with business objectives, and incorporated into implementation activities
• Collaborate with implementation partners and cross functional teams to support successful ERP transformation delivery
• Identify process gaps, operational risks, and improvement opportunities within finance workflows and help drive resolution plans
• Track and manage issues, dependencies, risks, and action items across ongoing transformation initiatives
• Help establish and reinforce operational standards, process consistency, governance practices, and support documentation across finance workflows
• Contribute to organizational readiness and transition activities related to new systems and processes
• Other duties as assigned

Required Experience

• 3-5 years of experience in Finance Transformation, ERP initiatives, business process improvement, or related finance operations roles
• Experience participating in or supporting ERP or finance transformation projects in a business, operations, or systems capacity
• Familiarity with finance operational processes, particularly within Order-to-Cash (OTC), billing, invoicing, or related workflows
• Experience with business process documentation, testing coordination, or change management initiatives
• Strong organizational and communication skills with the ability to manage multiple priorities and drive follow through across cross functional teams
• Ability to balance process rigor and operational discipline with practical business needs
• Highly detail oriented with the ability to operate effectively in accuracy critical environments
• Experience working with cross-functional stakeholders across Finance, Accounting, Operations, and Technology teams

Domain Knowledge

• Familiarity with ERP systems and finance transformation initiatives
• Understanding of finance business processes such as Order-to-Cash, billing, invoicing, collections, payments, or revenue operations
• Awareness of process governance, operational controls, and enterprise system implementation activities
• Ability to understand business workflows and translate operational needs into actionable process improvements

Ways of Working

• Collaborative and effective in cross functional environments
• Organized, proactive, and execution focused
• Comfortable operating in evolving environments with changing priorities and ambiguity
• Strong communicator with the ability to build trust and alignment across diverse stakeholder groups
• Highly disciplined in documentation, follow through, and operational execution
• Hands on and willing to balance strategic initiatives with day-to-day execution responsibilities
• Continuous improvement mindset with a focus on operational efficiency and scalable processes

Nice to Have

• Experience supporting OTC transformation initiatives
• Familiarity with Microsoft Dynamics 365 Finance & Operations (F&O) or similar ERP platforms
• Experience working with external implementation partners or consulting teams
• Exposure to SaaS, subscription, or hardware related business models
• Familiarity with tools such as Jira, Confluence, and other Microsoft productivity and collaboration tools
• Experience developing process documentation, training materials, or operational workflows
• Certification or coursework related to change management, project management, Lean/Six Sigma, or related disciplines is a plus

Additional information

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

Company Info

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere.

Our comprehensive suite of solutions-including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness-is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM.

Alarm.com delivers serious security for serious people.

Company Benefits

• Our total rewards package is designed to support you holistically-in your health, your finances, and your life outside of work.
• The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match.
• We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave.
• To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.