Financial Controller

You will own

Financial Leadership & Performance Management

• Own consolidated and service-line P&L reporting, including revenue, gross profit, operating expense, Adjusted EBITDA, and cash performance.
• Partner with the President / CEO and practice leaders on pricing, margin improvement, service-line profitability, staffing decisions, and resource allocation.
• Provide accurate monthly analysis of actual results versus budget and forecast, identifying what changed, why it changed, and what action is required.
• Present financial performance, risks, opportunities, and recommended actions to executive leadership and, as requested, Lyra, the board, or ownership.
• Establish financial accountability across leadership without shifting operational ownership away from the leaders responsible for execution.

Lyra Financial Reporting & Partnership

• Own the accurate and timely completion of all Lyra monthly reporting requirements, including financial statements and KPIs, the cash sweep form, MD&A, month-over-month P&L variance analysis, and the balance-sheet reconciliation package.
• Achieve and maintain an accurate, GAAP-compliant month-end close within Lyra's required timetable, targeting completion within 5-6 business days.
• Coordinate leadership input for the MD&A and ensure explanations are concise, fact-based, and tied to corrective actions or growth opportunities.
• Serve as Scarlett Group's primary finance liaison with Lyra's Regional, Accounting, Finance, Tax, Audit, Business Central, and other support teams.
• Respond promptly and accurately to Lyra information requests and escalate reporting, accounting, forecast, or control risks before they become surprises.
• Maintain alignment with Lyra accounting policies, reporting templates, chart-of-accounts mapping, approved Adjusted EBITDA addbacks, and shared-cost allocations.

Accounting Operations & Controls

• Own full-cycle accounting, including the general ledger, payroll, AP, AR, client invoicing, revenue recognition, accruals, prepaids, fixed assets, intercompany activity, and month-end and year-end close.
• Maintain complete, well-supported monthly balance-sheet reconciliations for cash, credit cards, intercompany, equity, deferred revenue, accruals, and all other material accounts.
• Ensure recurring and project-based revenue is billed completely, accurately, and on time.
• Implement vendor-to-client reconciliation controls to catch unbilled services, licensing, usage, pass-through costs, and other revenue leakage.
• Maintain documented accounting policies, approval authorities, close checklists, review controls, and audit-ready support.
• Coordinate external audits, tax preparation, insurance, banking, and risk-management relationships.

Planning, Forecasting & Budgeting

• Own the annual budget submission using Lyra's prescribed model and timetable.
• Build and maintain a monthly rolling 12-month forecast and long-range financial model covering revenue, MRR, NRR, gross margin, staffing, operating expense, Adjusted EBITDA, and cash flow.
• Incorporate pricing, productivity, volume, retention, expansion, churn, hiring, compensation, capital investment, addbacks, and shared-cost assumptions into budgets and forecasts.
• Ensure compensation programs, incentive accruals, hiring plans, software commitments, capital investments, and other material obligations are accurately reflected.
• Identify risks and opportunities early enough for leadership to act, and track whether corrective actions produce the expected financial result.

Treasury, Cash Flow & Capital Discipline

• Manage cash forecasting, banking relationships, treasury operations, and appropriate operating liquidity, anticipating payroll, taxes, vendor obligations, capital needs, and incentive accruals.
• Calculate, validate, submit, and coordinate the monthly Lyra cash sweep in accordance with Lyra requirements.
• Monitor free cash flow conversion and explain material differences between Adjusted EBITDA and cash generation.
• Prepare ROI, payback, and sensitivity analysis for significant hires, software, automation, equipment, consultants, and other investments.
• Establish financial review and approval processes for material spending, vendor contracts, compensation changes, and capital expenditures.

Financial KPIs & Business Insight

• Maintain a monthly executive scorecard covering Adjusted EBITDA dollars, growth, margin, and budget attainment; revenue and MRR growth; gross and net MRR retention; client retention; services and products gross margin; free cash flow conversion; and service-line profitability.
• Provide account-level and service-line profitability reporting that lets leadership address underperforming contracts, margin leakage, unbilled services, excess costs, and pricing opportunities.
• Partner with Operations to report utilization, labor leverage, staffing capacity, and revenue per employee using reliable PSA and financial-system data.
• Ensure KPI definitions, source data, calculations, and reporting stay consistent and reconcilable to the general ledger.

Systems, Automation & Data Integrity

• Own financial process integrity across Microsoft Dynamics 365 Business Central, Autotask PSA, Power BI, payroll, banking, expense, and related systems.
• Maintain Lyra-compliant chart-of-accounts mapping, departments, service-line dimensions, product groups, and reporting classifications.
• Validate integrations between Autotask, Business Central, billing, payroll, banking, and reporting systems to reduce duplicate entry and prevent data errors.
• Prioritize automation and AI initiatives that improve close speed, billing accuracy, reconciliation quality, forecasting, anomaly detection, and management reporting, with a documented business case, control review, security review, and measurable ROI for each material investment.
• Ensure adopted tools meet the security, confidentiality, and compliance requirements of an MSP/MSSP.

Compliance & Risk

• Ensure compliance with GAAP, tax filings, annual audit requirements, and applicable federal, state, and local regulations.
• Maintain internal controls appropriate to a technology services company handling confidential client, employee, and financial data.
• Support financial and insurance requirements tied to client contracts, SOC 2, cyber insurance, and regulated clients.
• Identify and escalate financial, accounting, tax, liquidity, billing, fraud, or control risks promptly.

Team Leadership

• Build, mentor, and develop a high-performing finance team as the company grows.
• Create a culture of accuracy, accountability, urgency, collaboration, confidentiality, and continuous improvement.
• Partner closely with Operations, Sales, Service Delivery, Advanced Services, Human Resources, and Lyra support teams.
• Document core processes and cross-train responsibilities to reduce single-person dependency and strengthen business continuity.

Our ideal Controller has the following qualifications

• 7+ years of progressive accounting or finance experience, including at least 3 years in a leadership role.
• Bachelor's degree in Accounting, Finance, or a related field, or equivalent professional experience with a demonstrated record of leading finance and accounting functions. A CPA, CMA, or MBA is a plus.
• Experience owning full-cycle accounting, monthly close, balance-sheet reconciliations, AP, AR, payroll, billing, budgeting, forecasting, cash management, and audit support.
• Demonstrated ability to produce timely GAAP-compliant financial statements and explain results to non-financial executives.
• Experience building budgets, rolling forecasts, cash forecasts, financial models, KPI scorecards, and variance analysis.
• Advanced Excel skills and experience with accounting or ERP, PSA, and business-intelligence platforms. Experience with Microsoft Dynamics 365 Business Central, Autotask PSA, and Power BI is a plus.
• Experience in a technology services, MSP/MSSP, IT consulting, recurring-revenue, or professional-services environment is a plus, including MRR/ARR billing, project accounting, revenue recognition, service-line profitability, and vendor-to-client reconciliation.
• Experience supporting a private-equity-backed, multi-company, or parent-company financial reporting structure is a plus.
• Experience implementing finance automation, workflow, RPA, or AI-enabled tools within a controlled accounting environment is a plus.
• Commercial judgment and a process-improvement and control mindset: you translate financial data into specific management action.
• Strong written and verbal communication, sound judgment, attention to detail, and the ability to operate with appropriate confidentiality.
• Comfort working hands-on while building scalable processes, with the ownership and urgency to communicate proactively.

Additional information

The target on-target earnings (OTE) for this role are $125,000-$135,000. The Controller reports to the President/CEO and works in a hybrid model based in Jacksonville, FL.

If you are a finance leader who can produce accurate numbers, explain the story behind them, identify risk early, and hold leaders accountable through clear financial insight, and you see automation as a tool to strengthen accuracy, control, and scale rather than a substitute for sound accounting discipline, we would like to talk.