Financial Partnerships Operations Manager, Americas

What we're looking for

Essentials

• 4+ years of experience in fintech, financial services, payments, banking or a related field.
• Experience managing complex projects and deliverables across teams such as Risk, Legal, Compliance, Product and Operations.
• Strong project management skills, with the ability to manage competing priorities, dependencies and escalations through to completion.
• Strong judgment and attention to detail, with the ability to assess requests, identify gaps and push back when needed.
• Strong communication skills, with the ability to work effectively with senior stakeholders and external partners.
• Analytical and organized, with the ability to track performance, identify risks and work autonomously in a changing environment.

Preferred

• Experience with banks, payment processors, card schemes or other regulated financial institutions.
• Familiarity with KYC, KYB, due diligence or financial crime compliance.
• Understanding of payment flows, acquiring, issuing, scheme rules or technical integrations.
• Experience building scalable processes, dashboards, partner scorecards or playbooks.
• Experience using AI or automation to improve processes and reduce manual work.
• Spanish-language skills.

You'll thrive here if

• You own the outcome and you don't wait for permission to fix what's broken.
• You're comfortable making decisions with incomplete information and moving quickly anyway.
• You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations; they're internal ones.
• You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.
• You over-communicate by design. You'd rather flag something early than let it become a surprise.
• You connect dots across functions and hold the big picture without losing grip on the details.
• You simplify complexity rather than hiding behind it.

Learn more about your team

Financial & Strategic Partnerships builds the relationships that expand what our platform can do and where it can go next. This team structures deals with financial institutions, fintech platforms, and enterprise software companies that embed Airwallex's infrastructure into their own products: commercially complex work that accelerates growth, opens new markets, and extends distribution reach.

It's a function for strategic thinkers and dealmakers who think in systems, with range across commercial negotiation, technical scoping, and cross-functional coordination. The work is open-ended by nature, and the best outcomes come from people who thrive without an inherited playbook.

If you want to identify, define, and negotiate consequential commercial relationships at the frontier of global finance, this team does the kind of work that will challenge and motivate you.

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