Floating Security Officer - Downtown - $12.50/hour

About the role

• *Interacting with tenants, visitors and client representatives in a friendly, but professional, manner.
• *Providing outstanding customer service to all tenants, visitors, messengers, vendors and client representatives while adhering to company and building policies.
• *Ensuring tenants, visitors, messengers and vendors follow access control procedures according to building policy.
• *Ability to write clear, concise and thorough reports, including daily activity and incident.
• *Ability to use access control computer systems.
• *Ability to perform assigned tasks with minimal supervision.
• *Ability to stand/sit/walk for extended periods of time.
• *Ability to work in elevators and respond to high rise floors.
• *Ability to work exterior posts in inclement weather.
• *Ability to respond to emergency calls from visitors, tenants, vendors and client representatives and follow department procedures to properly handle the situation.
• *Ability and willingness to receive cross training on all contracted posts which will assist department and client leadership during an emergency incident.

Qualifications & Requirements

• *Must be available to work 1st, 2nd, 3rd shift, weekends, and holidays. Must be available to work a rotating schedule and be "on call".
• *Must be at least 20 years of age.
• *Must be a high school graduate (GED accepted) and provide us with an original diploma and/or official transcripts.
• *Must have a 20 Hour Basic Security Training Certification
• *Employment background investigation, demonstrating a stable work and/or education history.
• *Must disclose all criminal convictions and pending charges.
• *Must have an excellent appearance and attitude.
• *Must be customer service-oriented, organized, responsible and professional.
• *Must be willing to "go the extra mile" in welcoming and assisting building tenants, visitors and client representatives.
• *Must have strong verbal, written and interpersonal communication skills.
• *Must have an excellent attendance and job performance record.
• *Must be computer literate.
• *Starter with the willingness and ability to function with limited supervision.
• *Must be able to multi-task in a service-oriented environment.
• *Must be flexible with scheduling and be able to hold over to the next shift or work extra hours as needed.
• *Must maintain a working telephone number through which we can contact you.
• *Commercial building security or customer service experience is preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.