FOH Supervisor - Winter Season

About the role

Seasonal

Perks & Benefits

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match - up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro-deals, and more

Position Summary

The Supervisor Restaurant supports the success of our Food and Beverage department by executing day-to-day business operations. You'll guide daily operations, support and inspire your team, and ensure every guest receives outstanding service. We're looking for motivated leaders who thrive in a fast-paced environment and bring a positive, professional attitude to every shift. Supervisors are expected to adhere to all state and local rules and regulations.

Wage

The base hourly pay range below represents the low and high end of Winter Park Resort's hourly pay for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort's total compensation package for employees. Other rewards may include many region-specific benefits.

Hourly pay range: $22

Essential Duties

• Lead and oversee daily restaurant operations, ensuring smooth service and a welcoming guest experience
• Supervise and support front- and back-of-house teams, maintaining high standards of food quality, cleanliness, and hospitality
• Ensure all team members are trained and follow service standards, health codes, and liquor laws; conduct pre-shift meetings and ongoing coaching
• Assist with scheduling, performance evaluations, discipline, and employee development
• Monitor food presentation and kitchen productivity; assist with inventory and ordering
• Ensure compliance with all company policies, safety procedures, and state/local regulations
• Handle guest relations with professionalism; resolve issues quickly and effectively
• Balance daily receipts, manage cash handling, and maintain accurate records
• Perform opening and closing duties, including securing the location and equipment
• Support special events, marketing efforts, and operational goals as needed
• Jump in to assist with cooking, cleaning, or service when needed - be a leader by example
• Other duties, as assigned

Required Qualifications

• Colorado-approved Alcohol Server Training certificate required (or obtained within 30 days of hire)
• ServeSafe, Food Manager, and AllerTrain certifications required (or completed within 14 days of hire)
• Strong knowledge of restaurant operations, including kitchen procedures, cash handling, and POS systems
• Proven leadership, team building, and problem-solving skills in a fast-paced environment
• Ability to maintain professional, positive relationships with guests, coworkers, and leadership
• Working knowledge of local liquor and health codes
• Familiarity with bartending, bar controls, and food and beverage equipment (preferred)
• Basic computer skills, including Microsoft Office
• Valid U.S. Driver's License and clean driving record (required for vehicle or snowmobile use)
• Must model and uphold company Service Excellence and safety standards at all times

Education & Experience Requirements

• High School Diploma or GED required
• College degree or equivalent experience with specific training in the areas of operation, customer service, finance, marketing, and personnel
• Minimum 2 years of relevant work experience or education, with 1+ year in a full-service restaurant supervisory role

Physical Requirements

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

Working Conditions

• Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
• Hazardous Materials/Noise: The noise level in the workplace is usually moderate.