Food Services Communications Specialist

About the role

The JM Family College Internship Program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this program, you will actively contribute to your team's success, learn about JM Family's companies and culture while obtaining new skills through learning opportunities, networking events and much more.

The ideal candidate will be available to work full time during the Summer Internship Program (May 24th, 2027 - July 30th, 2027).

Interns will engage in meaningful work and gain insights into specific projects or tasks, providing hands-on experience, and contributing to various department initiatives. They will learn about JM Family's culture including our core values: Consideration, Cooperation, Communication, Innovation and Accountability. These core values are part of our keys to success and the skills that embody these values are what drive our success as an organization.

As a Food Services Communications Specialist Intern, you will gain hands-on experience supporting communications, employee engagement, and program coordination within Food Services. This opportunity will allow you to collaborate with internal and external partners, contribute to initiatives across six cafés, and build practical experience using communication and organizational skills in a professional environment.

Responsibilities

• Create and coordinate Food Services communication posts for Viva Engage to support employee awareness and engagement.
• Partner with the Senior Manager and review café financial data, sales reports, and transaction trends to identify patterns in associate purchasing behaviors.
• Collaborate with Sodexo to develop a Celebrations calendar for each café.
• Support communications that encourage associate connection and engagement across Food Services.
• Track promotional activities and evaluate their effectiveness.
• Analyze menu item popularity, meal preferences, and dining patterns across the portfolio.
• Contribute to consistent Food Services program delivery across café locations.
• Support team initiatives focused on associate experience, well-being, collaboration, and diversity and inclusion.

Qualifications

• This is a full-time position with flexible working arrangements depending on the business need.
• The ideal candidate will be actively enrolled in a bachelor's, master's, or other degree-seeking program at an accredited college or university, with a focus in a relevant field. Candidates in related fields will also be considered. Must have completed at least one semester of coursework.
• Pursuing a degree in Communications, Hospitality, or a related field.
• Excellent written and verbal communication skills.
• Knowledge of Microsoft programs.
• Strong collaboration skills and ability to work effectively with team members and partners.

Additional information

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.