Optimizely

Direct SmartRecruiters career site

Forward Deployed Engineer

Pay: $103,000 – $175,000 per year
Location: New York, NY · On-site
Job type: Full-time
Level: Senior
Experience: 3+ years
Education: Bachelor's degree
Listed: Today

Skills & highlights for this role

Retrieval Augmented Generation (RAG)
Prompt engineering
JavaScript
TypeScript
Python
Public API integration
CRUD operations
Business analysis
Technical troubleshooting
Customer consultation
Written and verbal communication

Also useful

Data integration
ETL
Data governance
Optimizely CMS
Optimizely CMP
Optimizely Web Experimentation
Optimizely Feature Experimentation
Optimizely ODP

About the role

The customer-focused Forward Deployed Engineer will be the technical bridge between Optimizely's innovative AI products and our enterprise customers. They will leverage deep technical expertise and communication skills to design, build, and deploy AI-driven solutions that seamlessly integrate with Optimizely's platforms, enabling customers to harness the power of AI.

Job Responsibilities

Customer Consultation & Solution Design: Collaborate with customers to understand AI use cases, data needs, and integrations, assisting in translating objectives into technical plans leveraging Optimizely AI (Opal).
Lead Technical Deployments: Participate in the configuration and deployment of Optimizely AI (Opal), interacting with Optimizely products and customer tech stacks via public APIs.
Develop Custom Tools & Integrations: Support in the design and build of custom applications or connectors for AI workflows, especially Retrieval Augmented Generation (RAG), using Optimizely APIs and pre-trained AI models.
Technical Troubleshooting & Optimization: Perform troubleshooting, debugging, and performance optimization for deployed AI solutions to ensure stability and efficiency.
Technical Training & Enablement: Support workshops and knowledge transfer for customer teams to effectively use, manage, and extend Optimizely AI (Opal).
Cross-Functional Collaboration: Collaborate effectively with Optimizely's Product, Engineering, and Customer Success teams to provide feedback and ensure alignment.
Best Practices & Advocacy: Apply AI deployment best practices, understanding customer needs and aligning with Optimizely's product capabilities.

Qualifications & Requirements

3+ years in a customer-facing technical role (e.g., Solutions Architect, Implementation Engineer, FDE) with a focus on software deployment and integration.
Retrieval Augmented Generation (RAG): Familiarity with RAG concepts and experience with building tools/applications for RAG workflows (e.g., interacting with vector databases, embedding services, prompt engineering).
Prompting Proficiency: Good understanding of prompting principles and best practices for optimizing AI model output.
Programming Proficiency: Programming skills in JavaScript, TypeScript, Python for building integration layers, applications, and automation scripts via APIs.
API & System Interaction: Proficiency in interacting with external systems via public APIs, including CRUD operations.
Business Analysis: Experience in analyzing business requirements and translating them into technical solutions.
Problem-Solving: Strong analytical and problem-solving skills for diagnosing and resolving complex technical issues.
Communication: Strong verbal and written communication skills to articulate complex technical concepts to diverse audiences.
Customer Focus: Customer-centric mindset, with ability to build rapport and contribute to customer success.
Adaptability: Ability to quickly adapt to new technologies, product updates, and customer environments

Preferred Skills

Data Integration: Proficiency in data integration, transformation (ETL), and data governance techniques for AI solution consumption.
Optimizely Product Knowledge: Experience with Optimizely products (CMS, CMP, Web Experimentation, Feature Experimentation, ODP).
AI Deployment Expertise: Familiarity with AI solution deployment and integration in enterprise environments, including understanding data flow and system integration.
Consulting Experience: Exposure to customer-facing engineering, solutions consulting, or technical pre-sales roles.

Education

Bachelor's or Master's degree in Computer Science, Engineering, or related technical field.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

We're not here to add to the noise. We're here to cut through it- with AI that actually works for marketers.

From AI-powered content creation to world-class CMS and the industry's most trusted experimentation platform, Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go.

10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and IDC, who consistently recognize us as leaders in MarTech.

But here's the thing about building great products: it takes great people. Our 1,600+ Optimizers across 12 global offices are curious, collaborative, and refreshingly human. We don't do corporate speak. We do real conversations, big ideas, and genuinely care for the work we make together.

If you want to be part of a team that's shaping the future of marketing technology - and actually enjoys doing it - you're in the right place.

Find us on Instagram: @optimizely

Equal opportunity and legal notices

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Read the original posting

From Optimizely's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

What is the salary for the Forward Deployed Engineer role at Optimizely?

The Forward Deployed Engineer posting at Optimizely states compensation of $103,000 – $175,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Optimizely's official career site.

Where is the Forward Deployed Engineer job at Optimizely located?

This Forward Deployed Engineer position at Optimizely is located in New York, NY (On-site). Always check Optimizely's application page for specific state eligibility or relocation policies.

What qualifications are required for Forward Deployed Engineer at Optimizely?

For the Forward Deployed Engineer role, Optimizely highlights 3+ years of relevant experience; a bachelor's degree; experience with Retrieval Augmented Generation (RAG), Prompt engineering, JavaScript, TypeScript, Python, Public API integration. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Forward Deployed Engineer position at Optimizely?

This listing links directly to Optimizely's SmartRecruiters application page. You can apply directly on Optimizely's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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